Mercedes-Benz of Fort Washington - Service Center

Maintenance visit I scheduled the appointment for B scheduled maintenance. Between the scheduling and the appointment, the console computer recommended adding DEF. Wh I scheduled the appointment for B scheduled maintenance. Between the scheduling and the appointment, the console computer recommended adding DEF. When I checked in, they had my service record ready, and recommended a couple of additional service items. Then they expedited us to accommodate a planned trip. More

ignorant service man Gentleman who initially waited on me was rude. He even took a bite of his oatmeal while I was standing there. Poor customer service. The woman there a Gentleman who initially waited on me was rude. He even took a bite of his oatmeal while I was standing there. Poor customer service. The woman there are very polite and have excellent customer service skills. More

Great Service!! Very responsive and professional team at Fort Washington! Finished work ahead of schedule and kept me apprised of progress throughout and took time t Very responsive and professional team at Fort Washington! Finished work ahead of schedule and kept me apprised of progress throughout and took time to explain the problem and exactly what was done for the fix. More

Joanne assisted me immediately and handled my A promptly Joanne was very helpful and assisted me immediately. She had the service performed and the work was done in a prompt manner. She had my car finished a Joanne was very helpful and assisted me immediately. She had the service performed and the work was done in a prompt manner. She had my car finished and I was on my way in no time More

Service Department Excellent service and all the service reps and staff are wonderful! The wait time was great where you can sit in massage chair and get coffee and snac Excellent service and all the service reps and staff are wonderful! The wait time was great where you can sit in massage chair and get coffee and snacks! More

Tony in service was great. Great very helpful and easy to work with. Supplied loaner car with no problem. Service was quick and efficient and was very pleased with the service e Great very helpful and easy to work with. Supplied loaner car with no problem. Service was quick and efficient and was very pleased with the service experience. More

Perfect, as always We’ve been purchasing cars from Mercedes-Benz of Fort Washington since 2011, and have purchased four cars from them. I can always count on them b We’ve been purchasing cars from Mercedes-Benz of Fort Washington since 2011, and have purchased four cars from them. I can always count on them being fair, I can always count on them going above and beyond the call of duty, which is why we keep coming back. More

Car Breakdown My car went dead in front of my sons home I called for roadside assistance it was great. Paul Forsyth helped me with a car. Great Service. Paul is the My car went dead in front of my sons home I called for roadside assistance it was great. Paul Forsyth helped me with a car. Great Service. Paul is the best he always provides excellent service. More

Great! Christina is the best customer representative to date! She was very helpful and considerate. Next time I need service, I know who I'm calling. Christina is the best customer representative to date! She was very helpful and considerate. Next time I need service, I know who I'm calling. More

Sprinter Service Center - Excellent Service and Support This review is for the Sprinter Service center on Dreshertown Rd. Fantastic service. Fit me in at the last minute and took care of the problem qui This review is for the Sprinter Service center on Dreshertown Rd. Fantastic service. Fit me in at the last minute and took care of the problem quickly. Unlike many other dealer service centers, they really know what they're doing here. More