Mercedes-Benz of Fort Washington - Service Center

Great service and treatment Great service. The service rep was so nice I thought of switching due to distance bet the people are so nice I will continue to come and look for a ne Great service. The service rep was so nice I thought of switching due to distance bet the people are so nice I will continue to come and look for a new car at Mercedes in the spring More

Excellent customer service. Had a loaner wait g for me Chris Christina Lowe made it a seemless excellent experience. She explained my alternatives and was a pleasure to work with. She made sure that I was comfor Christina Lowe made it a seemless excellent experience. She explained my alternatives and was a pleasure to work with. She made sure that I was comfortable with the cost and explained why it was important that I get the work done More

Friendly & Efficient Excellent customer service, efficient check in and check out process. Thanks to Paul Forsyth he was a pleasure to work with and made my service experi Excellent customer service, efficient check in and check out process. Thanks to Paul Forsyth he was a pleasure to work with and made my service experience painless. More

Fuel pump repair Great road side support, timely and easy. The communication during repair was great. They are keeping 2007 with 160,000 miles on the road! Thank you. Great road side support, timely and easy. The communication during repair was great. They are keeping 2007 with 160,000 miles on the road! Thank you. More

Live this dealer and service team Under the direction of service mgt, Derek Witman this team is great. Love my rep too Joanne Zaren. Have been a customer her for 16 years Under the direction of service mgt, Derek Witman this team is great. Love my rep too Joanne Zaren. Have been a customer her for 16 years More

Excellent service The service was excellent. The work was done on time and communication was excellent. Tony did a fantastic job. My car was clean and ready when I arri The service was excellent. The work was done on time and communication was excellent. Tony did a fantastic job. My car was clean and ready when I arrived More

Average experience. I was contacted to pick up my vehicle but I still waited over an hour before it was ready. I wish they had better timing as I have a baby and waiting I was contacted to pick up my vehicle but I still waited over an hour before it was ready. I wish they had better timing as I have a baby and waiting in the dealership for over an hour was not ideal. More

Excellent all the way My car had a problem with suspension. The problem was fixed and the service was spactacular and amazing and I have nothing but praise . Everything was My car had a problem with suspension. The problem was fixed and the service was spactacular and amazing and I have nothing but praise . Everything was done in a timely manner More

Length of Time My vehicle took 30 days to be completed. My representive did keep me informed, but the length of time was to long. I was only compensated with a credi My vehicle took 30 days to be completed. My representive did keep me informed, but the length of time was to long. I was only compensated with a credit for future service at the dealer. More

Service with a smile Have dealt with Ryan K in the past and he has always been the consummate professional Always makes me feel special, a member of his family. Have dealt with Ryan K in the past and he has always been the consummate professional Always makes me feel special, a member of his family. More