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Mercedes-Benz of Fort Washington - Service Center

Fort Washington, PA

4.6
2,323 Reviews

2,323 Reviews of Mercedes-Benz of Fort Washington - Service Center

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September 17, 2018

ErrorCodes in Belectric Dealership did their best to investigate error codes appearing in my Belectric. As it is not sold in PA, they did a thorough investigation, keeping t More

by MTODD3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
christine
September 17, 2018

Quick and easy It was easy proces to drop off car, get loaner and pick it up. I wish they had more availability as it takes a few weeks to get an appt. Also it would More

by LIJO.JOHN81
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike in service, Michael Liss
September 15, 2018

Excellent Service Fort Washington Benz Fix the problem the first time... And the representative was knowledgable about the vehicle.. I will definitely continue to servi More

by Author
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 15, 2018

Too lengthy! No excuse for having two employees tell me that my car would be ready shortly. Two and one half hours of service is too long. And, when I did leave th More

by SUSAN_NORNHOLD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick on telephone, Susan, two others I do not recall, but they work at express service.
September 14, 2018

Amazing Service We were on the road and in NJ when check engine light went on. Made an appt. with this dealership for Mon. morn. and were there bright and early. Th More

by PSDANNECKER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan and her tech/mechanic
September 14, 2018

They made it work I had a few issues with my vehicle. The service department was fantastic even though I had to return a second time to have one of my issues resolved More

by RUSSKID35
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christina Lowe
September 13, 2018

Service Appt. Completed on time and with no issues. Tony fully explained all issues and keep me posted as to the progress of my service. Will return in the future. More

by BAPDPM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony
September 13, 2018

Excellent All areas are excellent. Wish all dealership were as good. I travel a long way just to get to this dealership. A closer dealer would have been perfect More

by WTEWFIK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul and Tom
September 13, 2018

Great service It was a quick fix and they did it while I waited, saved me a bunch of time! They even put up with my dog while I waited. More

by RGHENN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Forsyth
September 13, 2018

Aways Great Service No matter when I have an issue Paul is always friendly and helpful. He is an excellent employee and is an asset to the Mercedes Corporation. Cathy K More

by Cathy K
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Forsyth
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