Mercedes-Benz of Fort Washington - Service Center
Fort Washington, PA
2,323 Reviews of Mercedes-Benz of Fort Washington - Service Center
great they said what needed to be fixed then they took very good care of my car . is running great they kept me in formed every step of the way they wer they said what needed to be fixed then they took very good care of my car . is running great they kept me in formed every step of the way they were very nice to deal with More
E350 50k Service Appt Attentive, quick - WiFi speed is very good to allow me to work while I wait. Purchased car (3rd MB) at FW because of poor service elsewhere. Have be Attentive, quick - WiFi speed is very good to allow me to work while I wait. Purchased car (3rd MB) at FW because of poor service elsewhere. Have been pleased based on 2 visits. More
Execellent Service The people at Fort Washington Mercedes has always provided us with excellent service. It's a pleasure to visit the dealership and it's staff. The people at Fort Washington Mercedes has always provided us with excellent service. It's a pleasure to visit the dealership and it's staff. More
it was excellent I had an excellent experience and I would keep buying my cars their with the excellent service they have and their staff of which I had chip at the f I had an excellent experience and I would keep buying my cars their with the excellent service they have and their staff of which I had chip at the fort Washington pa. Mercedes Benz dealership More
Horrible CustomerCare service! Sorry this was not exceptional or even a fair visit to your establishment. At the talkie in with Devon I thought this would be great. Very disappoint Sorry this was not exceptional or even a fair visit to your establishment. At the talkie in with Devon I thought this would be great. Very disappointed in Mercedes service center. When ever I called in if the lady Susan was having a bad day I knew it after 5 bad days I stopped calling in for my sprinter. In the thoughts that I would have to hear her negative doubting attitude and tone. The week she went on vacation Bud and I got some things resolved. It actually felt like I was an inconvenience to Mercedes service center (the customer). I believe the work environment / upper management is lacking at this Mercedes dealership service center. When I walked in to pick up my van the first thing I heard was “are you picking up your vehicle”. That’s fine for a truck stop but I’m surprised to find it at a Mercedes dealership. I would not recommend anyone having to use this establishment. Devon pa service center is a great place to go. After having my sprinter for a month and 7,719.00 they WOULDNT wash off the hand prints all over it! Its ok I’m an able body American and I can do it!! Sorry you missed it!!! More
Best service experience I had an issue with a tire and stopped in on my way to office. I did not have an appointment but Ellie McNichol had a technician look at it right away I had an issue with a tire and stopped in on my way to office. I did not have an appointment but Ellie McNichol had a technician look at it right away and when it was determined that I needed a new tire, got me a loaner so that I could get to the Eagles game that night. I picked up the car the next morning (after an Eagles win) and it was washed and ready when I arrived. Amazing service ! More
Just The Facts The service is great and everyone from the check in guys in the service bay to the service personnel are very professional. I would recommend the deal The service is great and everyone from the check in guys in the service bay to the service personnel are very professional. I would recommend the dealership to anyone looking buy a new or used car. More
Service Brought my car in to do something simple. Paul provided great customer service and accommodated me immediately. I was very pleased with the prompt and Brought my car in to do something simple. Paul provided great customer service and accommodated me immediately. I was very pleased with the prompt and courteous service. More
Nice experience , even for a busy day. Everyone was so friendly and polite. A definite plus. The only drawback was the (2) person counter for loaners. But they happened to be slammed that d Everyone was so friendly and polite. A definite plus. The only drawback was the (2) person counter for loaners. But they happened to be slammed that day. They also were extremely nice and professional. A nice experience More
Service Good on time Service. This was my third time in last 3 years. Good service every time Every one was nice No other comments this time. Good on time Service. This was my third time in last 3 years. Good service every time Every one was nice No other comments this time. More