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Mercedes-Benz of Fort Washington - Service Center

Fort Washington, PA

4.6
2,321 Reviews

2,321 Reviews of Mercedes-Benz of Fort Washington - Service Center

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September 07, 2018

convenient and great communication the service department provided a convenient schedule and provided good communication during the service period. every one involved in the service ca More

by BRETT21
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
anthony catalino
September 07, 2018

Mercedes-Benz Sprinter Thor RV Susan Hayes my service writer is wonderful. She is a pleasure to work with and is extremely knowledgeable. I have had nothing less than exceptional se More

by HWAGEN1013
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Susan Hayes
September 07, 2018

Emergency non planned tire repair Very lucky that my tire went flat and I was near the dealership. Immediately Josh helped me ,Frank is always great , and I used the expressservice wh More

by JOANLBAND
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Express service, Josh,Frank , Joanne
September 06, 2018

Windshield Replaced.. The best auto service department I have ever encountered..Everyone is very helpful and courteous.Joanne, my service adviser is the best. Very knowledg More

by JACK.BRANKA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joanne Zaren, Michael Liss
September 06, 2018

Worse service Brought my car in for service at Fort Washington dealership and 2 weeks later I almost got killed driving on 95 highway . My front tire had only 3 lu More

by ARTANBILALI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
GM Carla
September 06, 2018

Great service with attention to all requirements Frank and Cristina made the process of servicing the car a seamless and easy process. All the staff is very knowledgeable, friendly , courteous and tr More

by NISHJAD23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank, Cristina..
September 06, 2018

Great Service Dept. Ryan is just the best!!! Great Service Dept !!! Ryan is a wonderful Manager and the women that helped me is the service dept was just so efficient and friendly. Thanks for More

by LKDINSPRO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The new girl that helped me was terrific
September 05, 2018

Great Customer Service I came in without an appointment and they got me in right away . Check out the car everything was fine. I was back on the road in thirty minutes. The More

by bjenk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 05, 2018

Excellent customer service. Joanne was efficient, patient, knowledgable and pleasant. There was oversight of the service visit which resulted in the excellent customer service. I More

by LAH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joanne
September 05, 2018

It was just a flat tire, but they took care of it right away Fast, friendly service for a flat tire. Got back to work quickly. The staff was helpful, friendly, courteous, and got to work immediately. The best More

by KJMCNAMARA57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
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