Mercedes-Benz of Fort Washington - Service Center

Detection and repair of convertible mechanical issue Responsive, thoughtful and willing to resolve the mechanical issue. Good follow up by both the service rep and technician. Very satisfied with my fi Responsive, thoughtful and willing to resolve the mechanical issue. Good follow up by both the service rep and technician. Very satisfied with my first service experience at the dealership. More

Exemplary Service My first time at Fort Washington Mercedes exceeded my expectations...went for 2018 E400 purchased in NJ, registered and inspected in PA....professiona My first time at Fort Washington Mercedes exceeded my expectations...went for 2018 E400 purchased in NJ, registered and inspected in PA....professional, productive, pleasant👍🏻 More

car repair Tony Colontonio always provides exemplary service. He always makes it easy to schedule service. My car is always ready and cleaned at the scheduled pi Tony Colontonio always provides exemplary service. He always makes it easy to schedule service. My car is always ready and cleaned at the scheduled pick up time. More

Service is excellent prices a little high. Employees are all courteous and friendly. I have used this location since 1995 and would recommend it for friendly, knowledgeable, courteous, high qu Employees are all courteous and friendly. I have used this location since 1995 and would recommend it for friendly, knowledgeable, courteous, high quality of service. They also always offer a Mercedes courtesy car while yours in being serviced and if you choose to wait the customer waiting area is very nice. The prices for service do seem a little high but considering the five star service experience it is worth paying a little more. More

Great experience, way to go!!! Joann in servicing is my go to as she always go above and beyond to assist. She is an asset to the servicing Dept there. Thank you for all your help! Joann in servicing is my go to as she always go above and beyond to assist. She is an asset to the servicing Dept there. Thank you for all your help! More

Worth the 1 hour drive By far the best customer service I’ve ever received! Everyone is helpful and pleasant especially Joanne!! The service was super fast and they’ve even By far the best customer service I’ve ever received! Everyone is helpful and pleasant especially Joanne!! The service was super fast and they’ve even updated their system so now they send you a text when your car is ready . This location literally goes above and beyond ! More

Best ever The dealership is by far the best I have ever been with. The service is fair, always prompt, accompanied by a loaner and sometimes even inexpensive. The dealership is by far the best I have ever been with. The service is fair, always prompt, accompanied by a loaner and sometimes even inexpensive. More

Quick , thorough and professionally done Service was done in a few hours . Waiting was made easy in a clean and comfortable customer area . Service representative was friendly and courteous Service was done in a few hours . Waiting was made easy in a clean and comfortable customer area . Service representative was friendly and courteous . Car was done within the time estimated . More

Mission accomplished Outstanding customer service! Joann knew exactly what it was I wanted, and Mike new my car Soup To Nuts. Fort Washington Mercedes Benz was the secon Outstanding customer service! Joann knew exactly what it was I wanted, and Mike new my car Soup To Nuts. Fort Washington Mercedes Benz was the second dealer I had been to for the same issue. Done! More

The staff are people oriented - simple as that. From the valet, through the service manager, Joanne and John (needed some body work on my vehicle) overall impressed with their kindness, PROFESSSIONA From the valet, through the service manager, Joanne and John (needed some body work on my vehicle) overall impressed with their kindness, PROFESSSIONALISM, and simply just nice people. More