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Mercedes-Benz of Fort Washington - Service Center

Fort Washington, PA

4.6
2,321 Reviews

2,321 Reviews of Mercedes-Benz of Fort Washington - Service Center

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February 28, 2012

An excellent dealership with prompt an friendly service and beautiful facilities. Both the purchasing and service processes are efficient and customer oriented. I will definitely continue to patronize th More

by drspampata
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Kincaid
February 20, 2012

Although this is not the closest Mercedes dealer service center to my home, I have used them exclusively for all 4 of my MB vehicles. Why? They always go the extra distance to ensure that my experience for More

by janforman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Colantonio
February 10, 2012

We have been going to this dealership for over ten years We have been going to this dealership for over ten years and have been very impressed with their level of service and their unmoistakable dedication More

by tom bond
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Hardin and Marc Schramm
September 12, 2011

Do not waiste your time. Very poor customer service, service manager say yes, but nothing get done. I am surpise how they steel in buisness, because if I treated my customers the way I been treated, I w More

by celso
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
alex, Ryan
June 20, 2011

I purchased a used 2008 E350 from MB of Fort Washington. I was very happy with the vehicle and the sales experience. After 5 months I took it back to the dealership for it's first oil change. I picked the c More

by IHP611
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ryan Kincade and Frank Sorrento
April 27, 2011

I initially had some major issues with this dealership and spent a great deal of time trying to rectify the situation. After I thought all was over, and I was angry, Mr. Sloane called. UPDATE: The de More

by msaverio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Susan
June 26, 2010

We have purchased 2 vehicles (new) from R & S Imports over the last 12 years, all my experiences have been very good. Both sales professionals went out of their way and took the time to help my wife with More

by B.Halko
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony C. (Service), Lee C. & Marc A. (Sales)
March 26, 2010

My S-500 was towed 5 times and requested roadside assistance 10 times, the dealer changed battery 4 times and finally told me it was the gps electic leakage and non fixable(they sent to radio-shack, More

by richardipdds
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
David
August 05, 2008

If i could give negatives, I would. The service is just terrible at this dealership. I own three different brands of luxury cars, a lexus, bmw, and a mercedes. None of the other dealerships' services are a More

by shinbo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tony
March 16, 2007

I love their cars however using their service department is like getting a tooth pulled. When you pay upwards of $60,000 for a car you expect(and they advertise) impeccable service however thats not what yo More

by dacchi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
service department
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