Mercedes-Benz of Fort Washington - Service Center

The service advisors are true professionals and provide quality service, specifically Tony Coilantonio who kept me posted about every stage of the repair process. quality service, specifically Tony Coilantonio who kept me posted about every stage of the repair process. More

Used to like this place a lot as I can schedule my appointments fairly quick and easy. But the past visit was likely my last. They charged me $25 for putting a new battery in the remote whereas anothe appointments fairly quick and easy. But the past visit was likely my last. They charged me $25 for putting a new battery in the remote whereas another dealer did it for free. Also they used to take promos from other dealers, and this time I was told they never did that… More

Jeff in sales was excellent. Nick in service is extraordinary. Both have been very professional and friendly. Nick in service is extraordinary. Both have been very professional and friendly. More

Great, efficient service. They took me without an appointment and solved my issue without delay. They took me without an appointment and solved my issue without delay. More

Excellent service at Ft Washington Mercedes. The communication was easy and I always understood what was happening with my vehicle. The communication was easy and I always understood what was happening with my vehicle. More

I've been buying cars here for several decades. I would not go elsewhere and the biggest reason is Tony Colantonio in the service department. I would not go elsewhere and the biggest reason is Tony Colantonio in the service department. More

You should be able to pick up customers car for service like other luxury car companies like other luxury car companies More

Excellent service at Ft. Washington Mercedes for the last two time I needed services. Thanks, Washington Mercedes for the last two time I needed services. Thanks, More

Service was outstanding. Car was delivered on time. Communication by Ricky was excellent. Seriously considering another Mercedes because of the service here. Car was delivered on time. Communication by Ricky was excellent. Seriously considering another Mercedes because of the service here. More

I think the people are very attentive to the customer and customer concerns . I think they go above what is expected to please the customer which is always a positive outcome . customer concerns . I think they go above what is expected to please the customer which is always a positive outcome . More