Mercedes-Benz of Fort Washington - Service Center

Very thorough and attention to details. Fair and aware of all of the needs that we had to get our van up and going. Fair and aware of all of the needs that we had to get our van up and going. More

Paul Forsythe is THE BEST! The rest of the team needs to learn from him! He’s an absolute all star, exceptional with clients, stellar problem-solver, and the ONLY reason I woul The rest of the team needs to learn from him! He’s an absolute all star, exceptional with clients, stellar problem-solver, and the ONLY reason I would buy and service my car at the dealership where he is at. If you don’t know- he is INVALUABLE! Please clone him and keep him recognized and rewarded because he is your #1 client retention asset!!! More

The repairs took longer as the parts were not in stock. This was not communicated well. In addition, my calls were not returned until I complained to the department manager. This was not communicated well. In addition, my calls were not returned until I complained to the department manager. More

Service person was very professional Everyone was very friendly and helpfulll. Loved having my car washed friendly and helpfulll. Loved having my car washed More

I have never had an issue at Fort Washington dealership until my last service at this location. I was told that a particular service was done on my car only to find out that it was not done. Rick at the se until my last service at this location. I was told that a particular service was done on my car only to find out that it was not done. Rick at the service desk was so kind to assist me and made sure it was taken care of. I am so disappointed, but very appreciative of Rick's professionalism and kindness.. More

Always professional truly the best service around Knowledgeable customer care team service top notch quality care Knowledgeable customer care team service top notch quality care More

My service desk, Christine Lowe is very knowledgeable and her service was promptly done well. I usually do not remember service person but Christine was outstanding. and her service was promptly done well. I usually do not remember service person but Christine was outstanding. More

Car left outside after work completed, not one word was said to me. I stood there hot. I felt disrespected as a consumer. said to me. I stood there hot. I felt disrespected as a consumer. More

Outstanding service and hospitality by all members of the service team from road side assistance to the final delivery service team from road side assistance to the final delivery More

Great service and customer service. The dealership is clean and has nice amenities. Everyone is friendly. The dealership is clean and has nice amenities. Everyone is friendly. More