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Mercedes-Benz of Fort Washington - Service Center

Fort Washington, PA

4.6
2,321 Reviews

2,321 Reviews of Mercedes-Benz of Fort Washington - Service Center

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November 02, 2023

Mercedes Benz offers quick and detailed guaranteed service which is comfort to their customers to know that their ride is well taken care of. More

by UWILKS11
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 03, 2023 -

Mercedes-Benz of Fort Washington responded

We're glad to know you appreciate the quick and detailed service provided by our team here at Mercedes-Benz of Fort Washington. Ensuring your ride is well taken care of is always a priority for us! Thanks for the positive feedback.

November 02, 2023

Excellent service and great service experience. Good customer support and courtesy car was icing on the cake. Good warranty explanation and recalls needed. More

by HCMAFURA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Witman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 02, 2023 -

Mercedes-Benz of Fort Washington responded

We're glad to know you had an excellent service experience at Mercedes-Benz of Fort Washington! It's great that our team could provide good customer support and a courtesy car. We appreciate your feedback on the warranty explanation and recalls as well. Safe travels ahead!

November 01, 2023

Good experience, I went there not expecting service, but was pleasantly surprised at the efficiency of the service received. More

by DFPCFO
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Witman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 01, 2023 -

Mercedes-Benz of Fort Washington responded

We're delighted to know that our team at Mercedes-Benz of Fort Washington exceeded your expectations with efficient service. Thanks for sharing your positive experience!

November 01, 2023

I appreciate the interest in taking care of my car. It only took a few minutes to resolve the oil light problem on the dashboard. Thank you service! More

by MLUBY5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christine
Nov 02, 2023 -

Mercedes-Benz of Fort Washington responded

We're glad to know that our team at Mercedes-Benz of Fort Washington was able to quickly resolve the oil light issue for you. Thanks for trusting us with your car's needs!

October 31, 2023

Well-organized, professional and efficient. I've bought 9 cars from FWMB over the past 25 years and they have stood behind every single one of them. In a business filled with sharks and frauds, More

by JOSTROFF0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
4.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Witman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nick
Nov 01, 2023 -

Mercedes-Benz of Fort Washington responded

It's fantastic to know that you've had such positive experiences with us at Mercedes-Benz of Fort Washington over the years. We're proud to have Mike on our team and we appreciate your continued trust in us! Thank you for your business!

October 31, 2023

It was a quick and easy process. Tuan Nuyen was very knowledgeable and helpful. He answered all my questions which helped me make the best decision More

by PATRICET8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tuan Nuyen
Nov 01, 2023 -

Mercedes-Benz of Fort Washington responded

Thank you for the 5-star rating! We're glad to know that Tuan was able to assist you and make your experience at Mercedes-Benz of Fort Washington smooth. We appreciate the feedback and see you again! Have a great ride!

October 31, 2023

The overall experience was pleasant. The service advisor was courteous, knowledgeable and accommodating. The service was prompt and thorough. More

by SENORCAJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor; the technician
Nov 01, 2023 -

Mercedes-Benz of Fort Washington responded

We're glad to know you had a pleasant experience at Mercedes-Benz of Fort Washington! Our team always aims for prompt and thorough service. Thanks for the positive feedback, we appreciate it!

October 31, 2023

I am always satisfied with my service and the time I spend at the dealer More

by FIRSTMOOREGIRL
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Dick and Isaac?
Nov 01, 2023 -

Mercedes-Benz of Fort Washington responded

Thank you for leaving us this five-star review and kind words about our service team at Mercedes-Benz of Fort Washington! Safe travels!

October 30, 2023

Tim was exceptional at Rent-a-car. Very helpful and professional. Ricky and Jasmine very helpful as well. More

by COLLEENMAYO5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim
Nov 01, 2023 -

Mercedes-Benz of Fort Washington responded

Thank you for the 5-star rating! We're glad to know that Tim, Ricky, and Jasmine provided you with exceptional service at Mercedes-Benz of Fort Washington. We'll see you next time! Have a great ride!

October 30, 2023

The service was performed efficiently and correctly. I was kept appropriately abreast of the service progress. More

by DISC2101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Colantonio
Nov 01, 2023 -

Mercedes-Benz of Fort Washington responded

We're glad to know that you had a positive experience with our service team at Mercedes-Benz of Fort Washington. Keeping customers informed is part of our commitment, and we appreciate your feedback!

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