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Mercedes-Benz of Fort Washington - Service Center

Fort Washington, PA

4.6
2,321 Reviews

2,321 Reviews of Mercedes-Benz of Fort Washington - Service Center

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October 02, 2023

They are a great bunch to work with and I would recommend them to all More

by SWRIGHT00165
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Witman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Mercedes-Benz of Fort Washington responded

We're honored to receive your support! Take care and thanks so much for your business, from all of us here at Mercedes-Benz of Fort Washington!

October 02, 2023

Knowledgeable staff, clean and comfortable showroom, post sale service and maintenance was excellent, pleasant experience there More

by DLAW4848
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Witman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Issac
Oct 03, 2023 -

Mercedes-Benz of Fort Washington responded

We're glad to know you had a pleasant experience at Mercedes-Benz of Fort Washington! It's great that our knowledgeable staff and comfortable showroom made your visit enjoyable. We look forward to continuing the excellent service for all your future needs.

September 28, 2023

Courteous, efficient and knowledgeable service. Quality work, completed on-time, as projected. Thank you very much! More

by VTAMARKIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Colantonio - 5-star
Sep 29, 2023 -

Mercedes-Benz of Fort Washington responded

We appreciate your positive feedback! It's great to know that our team at Mercedes-Benz of Fort Washington provided you with efficient and knowledgeable service. We're here for any future needs, thank you again!

September 27, 2023

thanks . very professional and helpful staff, outstanding service . very satisfied with the service.keep up the good work More

by RHINOSIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ms. Lowes
Sep 28, 2023 -

Mercedes-Benz of Fort Washington responded

RHINOSIN, we're delighted to know you found our team at Mercedes-Benz of Fort Washington professional and helpful. Thanks for the positive feedback!

September 26, 2023

the service i receive is excellent. they are there to help at all times. Tony in service is great. More

by DRMURRAYCOHEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
Sep 27, 2023 -

Mercedes-Benz of Fort Washington responded

Hey Murray, thank you for sharing your great service experience with Tony at Mercedes-Benz of Fort Washington! We'll see you next time! Have a great ride!

September 25, 2023

Derek did a great job helping me after several tries with others. He found the issue quickly and corrected it himself. Thank you very much Derek. More

by Lola
Recommend Dealer
Yes
Employees Worked With
Derek Witman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2023 -

Mercedes-Benz of Fort Washington responded

Hi Lola! We're glad to know Derek was able to assist you effectively at Mercedes-Benz of Fort Washington. Thanks for your feedback and trust in our team!

September 25, 2023

They were very helpful and kind. The technicians were able to solve a lighting problem in my car another dealership couldn't fix after three attempts. I am very thankful. More

by KIMR2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricky
Sep 26, 2023 -

Mercedes-Benz of Fort Washington responded

We're glad to know our team at Mercedes-Benz of Fort Washington was able to assist with the lighting issue of your car. It's always our goal to provide efficient and effective service. Thanks for sharing your positive feedback! We'll see you next time. Safe travels!

September 22, 2023

Great customer service. Experienced techs. Service completed in a timely matter. Excellent service every time. More

by De De
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicj
Sep 25, 2023 -

Mercedes-Benz of Fort Washington responded

Thank you for the 5-star rating! We're happy to know you've consistently received excellent service from our team at Mercedes-Benz of Fort Washington. We look forward to serving you again! Safe travels!

September 21, 2023

I used the Express service option on Tuesday to get a left headlight replaced. Upon return home less than 30 minutes later I noticed a large pool of washer fluid on the garage floor. This reservoir had More

by JOHNTROSS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan Kinkade
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2023 -

Mercedes-Benz of Fort Washington responded

John, I'm sorry to read about your experience with the headlight replacement and subsequent washer fluid issue. We certainly don't want any of our customers feeling this way. Your feedback is important to us as it helps improve our services. Please reach out so we can discuss this matter further and find a resolution that works for you. Thank you, - Ryan Kinkade - Service Director - ryan.kinkade@yourmercedes.com

September 20, 2023

I have always been pleased with the service at MB of Fort Washington. The car was picked up and delivered by Diana, and she did a great job! Overall an A+. More

by saladman54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2023 -

Mercedes-Benz of Fort Washington responded

We're delighted to know you've had a positive experience with Diana and our team at Mercedes-Benz of Fort Washington. Thanks for the A+ review!

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