Mercedes-Benz of Fort Washington - Service Center

They are great once you get a response. Very kind and warm but first you have to get them on the phone. Very kind and warm but first you have to get them on the phone. More

Frank Regalis great help! ! Informative, knowledgable, responsive, patient , pleasure to work with. Would definitely use again if needed. Thanks !! ! Informative, knowledgable, responsive, patient , pleasure to work with. Would definitely use again if needed. Thanks !! More

They are the best . Could’ve been happier with them and their quality work as always !! Could’ve been happier with them and their quality work as always !! More

As always had a great experience once again . everyone at Mercedes Benz of for Washington are very professional, courteous and very helpful. Specially Mrs. Traci and service manager mr. Derack everyone at Mercedes Benz of for Washington are very professional, courteous and very helpful. Specially Mrs. Traci and service manager mr. Derack Whitman are always go above and beyond to make sure that all my car needs are done perfectly. Please pass along my appreciation to all of their team . More

My advisor was very polite. My service was performed quick. I had a car inspection. My service was performed quick. I had a car inspection. More

Had issue before and brought it back in and got it taken care of overall a solid dealership thanks to Paul and Bryan care of overall a solid dealership thanks to Paul and Bryan More

Once again, not long after I get my car back from service, my key fob battery dies. What is odd about this is that as part of the service, according to the invoice the key fob battery was replaced - service, my key fob battery dies. What is odd about this is that as part of the service, according to the invoice the key fob battery was replaced - which I was specifically charged for. This is not the first time this has happened. More

Everyone is professional, kind, and courteous. If I have any questions or concerns, they have always been addressed. If I have any questions or concerns, they have always been addressed. More

Very honest and straightforward to work with. The service writers are always professional, and have been great to work with. On the one occasion when we asked for the service manager for input, t The service writers are always professional, and have been great to work with. On the one occasion when we asked for the service manager for input, they were very supportive. We are very pleased with this dealership and their service department. More

Email said the wrong address for my appointment I Had to go a different location go a different location More