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Mercedes-Benz of Fort Washington - Service Center

Fort Washington, PA

4.5
2,323 Reviews

2,323 Reviews of Mercedes-Benz of Fort Washington - Service Center

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September 12, 2023

Very efficient, and courteous. The whole process was painless and went well. I would recommend others to use this service department. More

by DANI3181
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Witman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 13, 2023 -

Mercedes-Benz of Fort Washington responded

Hey Dani, we're glad to know you found our service team at Mercedes-Benz of Fort Washington efficient and courteous. Thank you for choosing and recommending us! We'll see you next time. Safe travels!

September 07, 2023

Christina has been a complete pleasure to work with @ MB , Fort Wash., Pa I have to go back , end of year & I'm actually looking forward to working with her and her team again …Their all Awesome !! More

by michaellessner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derek Witman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christina
Sep 08, 2023 -

Mercedes-Benz of Fort Washington responded

Hi Michael, It's great to know that Christina and the team at Mercedes-Benz of Fort Washington made your experience a positive one. We're looking forward to seeing you again by year-end!

September 06, 2023

They are the best . Could’ve been happier with them and their quality work as always !! More

by M_LAVASANI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Witman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2023 -

Mercedes-Benz of Fort Washington responded

Thanks so much. We look forward to your next visit to Mercedes-Benz of Fort Washington!

September 06, 2023

They are great once you get a response. Very kind and warm but first you have to get them on the phone. More

by RISSA60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/a
Sep 07, 2023 -

Mercedes-Benz of Fort Washington responded

We appreciate your feedback! We're glad to know you had a positive experience once connected with our team at Mercedes-Benz of Fort Washington. Your comments will help us improve our communication process. Thanks for sharing!

September 06, 2023

Frank Regalis great help! ! Informative, knowledgable, responsive, patient , pleasure to work with. Would definitely use again if needed. Thanks !! More

by DANNY33PALMER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
frank regalis
Sep 06, 2023 -

Mercedes-Benz of Fort Washington responded

Hi Danny, we're delighted to know that Frank provided you with such a positive experience at Mercedes-Benz of Fort Washington. We appreciate your feedback and look forward to assisting you again in the future!

September 04, 2023

My advisor was very polite. My service was performed quick. I had a car inspection. More

by MSSTERN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Witman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2023 -

Mercedes-Benz of Fort Washington responded

Thank you for your feedback! We're delighted to hear that you had a positive experience with us. Providing efficient service is a top priority for us at Mercedes-Benz of Fort Washington! Safe travels!

September 04, 2023

As always had a great experience once again . everyone at Mercedes Benz of for Washington are very professional, courteous and very helpful. Specially Mrs. Traci and service manager mr. Derack More

by M_LAVASANI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Witman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mrs. Traci Freed-Najbrt
Sep 06, 2023 -

Mercedes-Benz of Fort Washington responded

We're delighted to know that Traci and Derack made your experience at Mercedes-Benz of Fort Washington exceptional. We'll pass along your appreciation to them! Thanks for the review.

September 03, 2023

Had issue before and brought it back in and got it taken care of overall a solid dealership thanks to Paul and Bryan More

by PIERRE052010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2023 -

Mercedes-Benz of Fort Washington responded

Thank you for the 5-star rating! We're happy to know that Paul and Bryan were able to assist you with your issue at Mercedes-Benz of Fort Washington. We'll see you next time! Have a great ride!

August 31, 2023

Once again, not long after I get my car back from service, my key fob battery dies. What is odd about this is that as part of the service, according to the invoice the key fob battery was replaced - More

by BOXTER1969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 05, 2023 -

Mercedes-Benz of Fort Washington responded

It's disappointing to read about the recurring issue with your key fob battery, especially after it was supposedly replaced during service. This is certainly not typical and we'd like to look into this matter further for you. Please reach out at your earliest convenience so we can work towards a resolution together. Thank you, Ryan Kinkade - Service Director - ryan.kinkade@yourmercedes.com

August 31, 2023

Everyone is professional, kind, and courteous. If I have any questions or concerns, they have always been addressed. More

by MSBERN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2023 -

Mercedes-Benz of Fort Washington responded

We appreciate your kind words about our team at Mercedes-Benz of Fort Washington! We're always here to address any questions or concerns you may have. Thanks for the review!

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