Mercedes-Benz of Fort Washington - Service Center

Very honest and straightforward to work with. The service writers are always professional, and have been great to work with. On the one occasion when we asked for the service manager for input, t The service writers are always professional, and have been great to work with. On the one occasion when we asked for the service manager for input, they were very supportive. We are very pleased with this dealership and their service department. More

Email said the wrong address for my appointment I Had to go a different location go a different location More

From the guys who first meet me when I drive into the drop off area to my service rep Christina to getting my car back washed the service experience at Ft Washington MB is fantastic. drop off area to my service rep Christina to getting my car back washed the service experience at Ft Washington MB is fantastic. More

The dealership met my expectations as it has in the past. The problem with the tire was resolved. My need was resolved with express The problem with the tire was resolved. My need was resolved with express More

As always, Fort Washington MB delivered exceptional service at my appointment. I'm so happy to have Nick as my Advisor. He's personable & takes into consideration all my concerns, which may seem unnec service at my appointment. I'm so happy to have Nick as my Advisor. He's personable & takes into consideration all my concerns, which may seem unnecessary to someone else. It's worth it to take your car to those who are experienced in repairing it. I highly recommend Fort Washington MB. 👊 More

Service department was Slightly slow to share the diagnosis. Everything else was handled very well. diagnosis. Everything else was handled very well. More

Unprofessional, poor customer service, someone need to make sure they look over the work that is supposed to be done and that it’s done properly before the car is returned to the customer. My car came in make sure they look over the work that is supposed to be done and that it’s done properly before the car is returned to the customer. My car came in for a simple body work and spray, my battery wasn’t dead on arrival but it’s dead when ready to pick up in service how ridiculous is that, the hey cover on my Drive side door was broken off, The back seat and back passenger door panel is full of spotted white paint, it’s either they didn’t prep properly or the body shop doesn't care because that’s a standard procedure they do everyday before spray any and every vehicle. I expect this service from a mom and pop shop not the dealership. In between someone at the collision place was driving my car for their personal use. More

Great visit for state inspection and emissions inspection. Nice lounge area where I was able to work while my car was serviced. No upswells or add Ins; a straightforward visit with excellent servi inspection. Nice lounge area where I was able to work while my car was serviced. No upswells or add Ins; a straightforward visit with excellent service. More

Frank Weghofer is the best, that’s why I stay at Mercedes of Fort Washington. of Fort Washington. More

Great dealership from sales to service. Customer service is best in class. Loaner option through enterprise is a great feature. Not to mention the No appointment necessary service. Keep d Customer service is best in class. Loaner option through enterprise is a great feature. Not to mention the No appointment necessary service. Keep doing what you’re doing. Great job More