Mercedes-Benz of Fort Washington - Service Center

Wonderful dealership and very accommodating . Service department cares about customers and is very supportive.sales is great also Service department cares about customers and is very supportive.sales is great also More

Christina was as usual, outstanding! Work was done expediently and well. It's the only place I trust to work on my E350. Work was done expediently and well. It's the only place I trust to work on my E350. More

Unresponsive unhelpful people. Poor repair service ; part was not onsite even though appt made month ahead. Was given rental but charged for gas even though returned w exactly same Poor repair service ; part was not onsite even though appt made month ahead. Was given rental but charged for gas even though returned w exactly same amount. Own vehicle returned with broken AC. Emailed w/o response. Will never be back. More

Appointment was on time. Service writer was very clear on services being done. Car was done on time washed service finished.. I was a happy customer. Service writer was very clear on services being done. Car was done on time washed service finished.. I was a happy customer. More

Always available to help. Will not be the least expensive but you pay for what you get. Been a satisfied customer for many years (at least 20) ! Will not be the least expensive but you pay for what you get. Been a satisfied customer for many years (at least 20) ! More

Love this dealership always helpful alway friendly they surpass customer service I highly recommend they don’t play games and try to up charge ppl surpass customer service I highly recommend they don’t play games and try to up charge ppl More

Knowledgeable, executed on their comments , fixed it the first time, reasonable, fair price was charged for the work first time, reasonable, fair price was charged for the work More

Decided to wait vs. taking a planned loaner. The wait was shorter than I expected. taking a planned loaner. The wait was shorter than I expected. More

Thumbs up and big smiles to timley and accurate service from the service team members thrilled as always to be a customer of Mercedes Ft...Thumbs up and appreciation to Ms. Tracy for her respect to me as a from the service team members thrilled as always to be a customer of Mercedes Ft...Thumbs up and appreciation to Ms. Tracy for her respect to me as a customer More

Long wait for routine service. Had to wait too long to hear of the status Had to wait too long to hear of the status More