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Mercedes-Benz of Fort Washington - Service Center

Fort Washington, PA

4.5
2,323 Reviews
Call Service Center (267) 419-4033

2,323 Reviews of Mercedes-Benz of Fort Washington - Service Center

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August 01, 2023

It was a very good experience from start to end. Jeff was so cooperative and attentive to every detail and very responsive on all times. More

by MO_KIRAN
Recommend Dealer
Yes
Employees Worked With
Jeffrey Lupkin
Report | Print
Aug 02, 2023 -

Mercedes-Benz of Fort Washington responded

We're glad to know you had a great experience with us at Mercedes-Benz of Fort Washington! It's wonderful that Jeff was able to assist and make the process smooth for you. Thanks for sharing your feedback!

August 01, 2023

Great customer service from the sales team to the service team. I always feel appreciated when I bring my car for service. More

by NWHITE8663
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 02, 2023 -

Mercedes-Benz of Fort Washington responded

We're delighted to hear that you always feel appreciated when bringing your car in for service at Mercedes-Benz of Fort Washington. We'll see you at your next service visit. Drive safely!

August 01, 2023

Very courteous, clean environment, attentive staff, knowledgeable technicians and pretty reasonable with the time of service More

by DON.MATAYO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 02, 2023 -

Mercedes-Benz of Fort Washington responded

We appreciate your kind feedback! It's great to know that our team at Mercedes-Benz of Fort Washington provided you with a prompt service experience. Hope to see you on your next visit! Safe travels!

July 31, 2023

They went over and beyond to provide me with service and convenience and transportation needs More

by AEROGUEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Witman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony and Diana
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Aug 02, 2023 -

Mercedes-Benz of Fort Washington responded

Thank you so much for your kind words! We're delighted to have exceeded your expectations regarding your service, convenience, and transportation needs. We'll see you again. Drive safely!- The Mercedes-Benz of Fort Washington Team

July 31, 2023

Everything was good except it took longer than expected due to parts not being available on site. More

by saadat504
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 02, 2023 -

Mercedes-Benz of Fort Washington responded

We really appreciate you taking the time to leave Mercedes-Benz of Fort Washington this awesome review, thank you!

July 31, 2023

Great service and great communication. Had an emergency with brakes failing and they found time to get the vehicle and serviced. Only knock is location. Busy road makes it hard to get in More

by SALES@FILTERANDWATER.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Regalis
Report | Print
Aug 02, 2023 -

Mercedes-Benz of Fort Washington responded

We appreciate your kind feedback and are glad we could assist with your vehicle service needs at Mercedes-Benz of Fort Washington. Hope to see you on your next visit! Safe travels!

July 31, 2023

Andrew was great! My car was towed to the dealership after a tire issue and I was 400 miles from home. They had me in and out same day. More

by RFLORIO21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew
Report | Print
Aug 02, 2023 -

Mercedes-Benz of Fort Washington responded

Thank you for the 5-star rating! We're happy to hear that Andrew and our team at Mercedes-Benz of Fort Washington were able to assist you promptly during such a stressful situation. Safe travels!

July 31, 2023

The employees and customer service people are always very professional, prompt and helpful at Ft Washington Mercedes. More

by CINDYALAWRENCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 02, 2023 -

Mercedes-Benz of Fort Washington responded

Thanks for the positive review! We're happy to hear that our team provided you with great customer service at Mercedes-Benz of Fort Washington. We'll see you again!

July 29, 2023

The service was awesome It felt more like " "Serve us" They made feel like family More

by KENNSALAAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 01, 2023 -

Mercedes-Benz of Fort Washington responded

We're so glad you felt taken care of during your visit! We hope to see you for your next routine appointment! Thank you! - Mercedes-Benz of Fort Washington

July 29, 2023

These guys are professional and prompt. Have only had excellent service from them. Location is a little tight for parking but all else is good. More

by MHTHAMES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Witman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Regalis
Report | Print
Jul 31, 2023 -

Mercedes-Benz of Fort Washington responded

Thank you for trusting the Mercedes-Benz of Fort Washington team with your service needs! We're grateful for your loyal business and look forward to serving you again next time. Take care!

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