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Mercedes-Benz of Fort Washington - Service Center

Fort Washington, PA

4.5
2,323 Reviews

2,323 Reviews of Mercedes-Benz of Fort Washington - Service Center

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June 23, 2023

Oil change for 199. 00$ is too expensive. Would recommend lowering some prices especially if it’s an elderly person. Consider senior discount. More

by Citowicz
Service Price Transparency
Recommend Dealer
No
Employees Worked With
Ryan Kinkade
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

Mercedes-Benz of Fort Washington responded

Hi Citowicz, thank you for sharing your feedback with us. We understand that pricing can be a concern and appreciate your suggestion regarding senior discounts. We will definitely take this into consideration as we evaluate our pricing structure moving forward. If you have any further questions or concerns, please don't hesitate to reach out to me directly. Ryan Kinkade - Service Director - ryan.kinkade@yourmercedes.com

June 23, 2023

Had a roadside emergency and they took the car in at 630 pm. Got the car back 2 days later inspected and ready to go More

by CJ
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

Mercedes-Benz of Fort Washington responded

CJ, thank you for sharing your positive experience with us! We're glad that we could assist you during your roadside emergency and get your car back to you quickly. If there's anything else we can do for you in the future, please don't hesitate to reach out. Have a great day! - Mercedes-Benz of Fort Washington

June 23, 2023

Mercedes Benz of fort Washington always take care of my vehicle needs and shows professionalism at every level More

by LAWRENCEDRINKS4
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Witman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2023 -

Mercedes-Benz of Fort Washington responded

Thank you for the kind words, Lawrence! We're so glad to hear that Mercedes-Benz of Fort Washington has been able to provide you with excellent service and professionalism. Your satisfaction is our top priority. Have a great day!

June 23, 2023

Our car was serviced meticulously. It was cleaner on pick up than when delivered for service. Christine notified us when the car was ready and guided us through the review and paymen More

by GREENBERG0
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Witman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christine
June 22, 2023

Very good customer service and process was seamless, Ricky was my representative and did an excellent job. Very pleased with the entire process, will definitely be using them for my future service need More

by sflynn74
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 23, 2023 -

Mercedes-Benz of Fort Washington responded

We're so glad to hear that you had a seamless experience with our team! Thank you for choosing us for your service needs, and we look forward to assisting you in the future. Have a great day! - The Mercedes-Benz of Fort Washington Team

June 19, 2023

Although I did no purchase my vehicle at Ft Wash MB the service is always extraordinary. Christina always treats me like I am her only customer. More

by MINISTERGLENN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina and the service dept
Jun 21, 2023 -

Mercedes-Benz of Fort Washington responded

Thank you for the kind words! We're glad to hear that Christina provided exceptional service every time. We appreciate your support and hope to continue exceeding your expectations at Mercedes-Benz of Fort Washington. Have a great day!

June 19, 2023

It was a very good experience. Frank was super helpful and explained everything that was done to my truck. I am very happy with the service I received.. More

by ERBR723
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Frank
Jun 21, 2023 -

Mercedes-Benz of Fort Washington responded

We're so glad to hear that you had a great experience with us! Frank is a valued member of our team, and we appreciate your kind words. Thank you for choosing Mercedes-Benz of Fort Washington for your truck service needs. Have a wonderful day!

June 16, 2023

Car problem(s) are assessed. Time car is needed and cost are explained. Car is ready when promised. Dealership is a pleasure to deal with. More

by CHAR222
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 19, 2023 -

Mercedes-Benz of Fort Washington responded

Thank you for taking the time to leave us such a great review! We appreciate your business and look forward to serving you again next time. Take care! - The Mercedes-Benz of Fort Washington Team

June 13, 2023

Great staff. Excellent customer service. Very easy to setup service and get a loaner while being serviced. More

by KGABOR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2023 -

Mercedes-Benz of Fort Washington responded

We're happy you had such a positive experience servicing at Mercedes-Benz of Fort Washington! Thank you for coming to work with our team!

June 13, 2023

Good sevice and timely complete perfect responsibility work andcheck every corner of the vechicle complete More

by VARGHESE THAMPAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2023 -

Mercedes-Benz of Fort Washington responded

We appreciate your five-star review and for sharing your experience with us at Mercedes-Benz of Fort Washington. It's great to hear that our team provided good service, timely completion, perfect responsibility work and thoroughly checked every corner of your vehicle. Thank you for choosing us as your automotive partner!

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