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Mercedes-Benz of Fort Washington - Service Center

Fort Washington, PA

4.6
2,321 Reviews

2,321 Reviews of Mercedes-Benz of Fort Washington - Service Center

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June 08, 2023

Another amazing service experience, especially as I had No Appointment! I visited the service department without an appointment & they professionally took care of me without question! Prompt attention, s More

by ASPENPROPERTY.CHRIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Forsyth
Jun 09, 2023 -

Mercedes-Benz of Fort Washington responded

Thank you for visiting Mercedes-Benz of Fort Washington! It's great to hear that our team took such excellent care of you and look forward to serving you again next time. Take care!

June 08, 2023

I have purchased quite a few Mercedes Benz in my life and No dealership compares to Fort Washington. The care and concern for their customers can’t be compared. They hire the best staff and must take excelle More

by TAMARA6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The rental agency guys who gave me a loaner car were excellent
Jun 08, 2023 -

Mercedes-Benz of Fort Washington responded

Thank you for considering us the best! We're so happy that you love our staff as much as we do! We appreciate your business and look forward to seeing you next time at Mercedes-Benz of Fort Washington!

June 07, 2023

Christina was very helpful. I appreciated her help. , her explanations She was polite, cordial and considerate. More

by HLG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2023 -

Mercedes-Benz of Fort Washington responded

We're thrilled to hear that Christina provided you with such excellent service! Thanks for visiting Mercedes-Benz of Fort Washington and please don't hesitate to reach out if we can assist you with any future automotive needs!

June 07, 2023

All required work that I needed was performed in a timely manner and completed to my satisfaction More

by TOMGENJR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2023 -

Mercedes-Benz of Fort Washington responded

Thank you for reviewing your recent experience with the Mercedes-Benz of Fort Washington team! It means a lot to hear that you're satisfied and we hope you won't hesitate to reach out if we can be of service again in the future!

June 07, 2023

they did a great job in finding the antifreeze leak and a fast turnaround back to us. More

by CAV481
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Witman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2023 -

Mercedes-Benz of Fort Washington responded

Thank you for trusting the Mercedes-Benz of Fort Washington team with your vehicle! We're so glad we were able to address your concerns and hope you won't hesitate to reach out if we can be of service again in the future. Take care!

June 07, 2023

did a good job in a timely manner. courteous, and would reccommend to other people. comfortable setting More

by TENNISBUMMAX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2023 -

Mercedes-Benz of Fort Washington responded

We're happy to hear we could make this such a great experience for you! We appreciate your kind words for our team and are glad you're loving our facilities! Thank you for choosing Mercedes-Benz of Fort Washington!

June 07, 2023

Mercedes Benz of Fort Washington has been in the past and still is professional and they satisfy my car needs More

by LAWRENCEDRINKS4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Witman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2023 -

Mercedes-Benz of Fort Washington responded

We appreciate your support and are grateful for your kind words about Mercedes-Benz of Fort Washington, Lawrence! Take care and we'll see you at your next visit!

June 07, 2023

Service was prompt, accommodating, and on time. Continue to follow up on any issues I had with my car. More

by RWYSEONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2023 -

Mercedes-Benz of Fort Washington responded

Thank you for taking the time to leave us a review! We appreciate you trusting our Mercedes-Benz of Fort Washington team with your vehicle and hope you won't hesitate to reach out if we can be of assistance again in the future!

June 07, 2023

Customer service was excellent. Brittany Guzman provided excellent customer service. Ms. Guzman made us feel welcomed and was patient with any questions we may had. I felt respecte More

by LLKOOLW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittany Guzman
Jun 08, 2023 -

Mercedes-Benz of Fort Washington responded

We greatly appreciate you taking the time to leave this five-star review for Mercedes-Benz of Fort Washington! It's wonderful to hear that Brittany provided excellent customer service during your visit. Thank you for choosing us and please don't hesitate to reach out if we can assist you again in the future!

June 07, 2023

Traci Freed-Najbrt kept me updated on every step of the process. I was happy to results. More

by RCOTTOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Traci Freed-Najbrt
Jun 08, 2023 -

Mercedes-Benz of Fort Washington responded

Thank you for the review! We're happy to hear Traci provided you with excellent communication throughout your recent experience with us and we'll be sure to share this wonderful feedback with her. Thanks again for your business and please don't hesitate to reach out if our Mercedes-Benz of Fort Washington team can be of service to you again in the future!

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