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Mercedes-Benz of Fort Washington - Service Center

Fort Washington, PA

4.6
2,322 Reviews
Call Service Center (267) 419-4033

2,322 Reviews of Mercedes-Benz of Fort Washington - Service Center

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May 15, 2023

It’s a pleasure doing business with the dealership as they treated me with dignity and respect and gave me a brand new loaner while my car was being serviced. More

by SZAMIR2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Witman
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 17, 2023 -

Mercedes-Benz of Fort Washington responded

It's wonderful to read this review and learn that we've done our part to ensure a five-star experience! We hope you come to visit us again soon! Thank you! - Mercedes-Benz of Fort Washington

May 12, 2023

Service tech, busy and doing a good job, service writers friendly, and attentive, service manager, knowledgeable, cooperative, and attentive. I would like to feel is possible to Paul and get a timely report More

by TOMBOWN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Forsyth
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May 16, 2023 -

Mercedes-Benz of Fort Washington responded

Hi Tom, It means so much to our team that you took the time to leave this five-star review! We hope that your vehicle continues to provide great support and look forward to seeing you again! Thank you for being a Mercedes-Benz of Fort Washington customer!

May 10, 2023

I took possession of a 2023 S500 It was detailed and in beautiful condition I am enjoying it More

by DRJOHNCARABELLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None of the above
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May 12, 2023 -

Mercedes-Benz of Fort Washington responded

We're thrilled to hear you're enjoying your Mercedes-Benz S 500! Thank you for trusting Mercedes-Benz of Fort Washington with your business and please don't hesitate to reach out if we can be of service again in the future!

May 10, 2023

I like the servicing team of this fantastic store. The job on my car was great. More

by RONIGBOGI66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : n/a
Report | Print
May 12, 2023 -

Mercedes-Benz of Fort Washington responded

We're glad we could earn five stars for a great service experience! We look forward to seeing you again soon! Thank you! - Mercedes-Benz of Fort Washington

May 08, 2023

I like the first come, first serve for the first service call on a new vehicle. More

by TQUEENAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Phillip Giovinazzo
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May 11, 2023 -

Mercedes-Benz of Fort Washington responded

Thank you for the review! Our Mercedes-Benz of Fort Washington team looks forward to serving you again next time!

May 08, 2023

The team worked hard to identify the issue and resolve, not wanting to return the car until the problem had been fully vetted. More

by pauly3000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul in Service
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May 10, 2023 -

Mercedes-Benz of Fort Washington responded

We're glad our team could successfully identify and resolve your car's issue before returning it to you! We hope you'll visit us again in the future if needed. Thank you for choosing us and for taking the time to share your positive experience! - Mercedes-Benz of Fort Washington

May 08, 2023

Polite, efficient, and friendly. Great communication as well. Explained everything being done on a complicated service visit. An excellent experience all around. More

by ROBERT M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 10, 2023 -

Mercedes-Benz of Fort Washington responded

We are thrilled to hear that you had such a positive experience at Mercedes-Benz of Fort Washington! Thank you for taking the time to share your feedback about our team's friendly and efficient service. We're glad to hear that our communication during your complicated service visit was thorough and informative. Hope to see you again soon!

May 08, 2023

Service was prompt and courteous,. this is why I choose the MB brand since my favorite. My 240 D More

by BRUCEB1077
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 10, 2023 -

Mercedes-Benz of Fort Washington responded

We're so glad you feel confident coming to us, Bruce! Thank you for being a Mercedes-Benz of Fort Washington customer!

May 06, 2023

Always professional my experience top-notch service personnel friendly and knowledgeable, But should have coffee machine ☕️ More

by Bruce Sullivan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Regalis
Report | Print
May 08, 2023 -

Mercedes-Benz of Fort Washington responded

Bruce, thank you for the great recommendation! We're glad to know that you always receive top-notch service with professional and friendly assistance here. We appreciate your feedback about the coffee machine, and we'll keep that in mind for future improvements. Thank you for choosing Mercedes-Benz of Fort Washington!

May 05, 2023

You are GREYT . Someone is always trying to please..What else is there to say. More

by WPHS1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christina
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May 05, 2023 -

Mercedes-Benz of Fort Washington responded

Thank you for trusting our team at Mercedes-Benz of Fort Washington!

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