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Mercedes-Benz of Fort Washington - Service Center

Fort Washington, PA

4.6
2,323 Reviews

2,323 Reviews of Mercedes-Benz of Fort Washington - Service Center

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March 02, 2023

The service people at Fort Washington acted quickly and as always gave great customer service. I will continue going there for service for my vehicle More

by DARRYL HOLLOWAY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2023 -

Mercedes-Benz of Fort Washington responded

Thank you for trusting our team at Darryl! We look forward to seeing you next time at Mercedes-Benz of Fort Washington!

March 01, 2023

This was the first time I have ever thought I got more car than I bargained for! Thanks, Scott! More

by RAYBO71
Recommend Dealer
Yes
Employees Worked With
Scott Singer
Mar 02, 2023 -

Mercedes-Benz of Fort Washington responded

Thank you for sharing your review! We look forward to seeing you next time! -Mercedes-Benz of Fort Washington

February 28, 2023

I was contacted by Chip and he set up an appointment to come inspect my e 350. I decided to buy my car and the process was very smooth. He even arranged for a loaner car provided for free. More

by MRASNER5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2023 -

Mercedes-Benz of Fort Washington responded

This is what we love to hear! We appreciate your business and hope you're satisfied with your new surprise purchase! -Mercedes-Benz of Fort Washington

February 28, 2023

All the service people and sales people at Mercedes-Benz of Fort Washington are very professional. More

by EJONES6504
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2023 -

Mercedes-Benz of Fort Washington responded

Thank you so much for the kind five-star rating! It means so much to us that your visit was so successful! - Mercedes-Benz of Fort Washington

February 27, 2023

I have been a customer for a couple years now. I recently had an issue with a oversight that was made. The manager Derek quickly responded and aptly resolved the problem. The renewed my confid More

by NBIANCABELL
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Derek
Mar 01, 2023 -

Mercedes-Benz of Fort Washington responded

This is what we love to hear! We're pleased that Derek stepped up and was able to answer your concerns! We look forward to seeing you next time at Mercedes-Benz of Fort Washington!

February 27, 2023

This dealer has a wonderful service center. the are very accommodating and sensitive to their customers needs. More

by LEON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2023 -

Mercedes-Benz of Fort Washington responded

Thank you for the wonderful review about our service center, Leon! We appreciate you choosing Mercedes-Benz of Fort Washington!

February 27, 2023

Fast and courteous service. ..... My car was returned at the time promised.... Staff was very accomodating More

by garrowglide
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2023 -

Mercedes-Benz of Fort Washington responded

We're so happy to hear it! Thank you for coming to Mercedes-Benz of Fort Washington!

February 26, 2023

Quick, efficient; no hassles; waiting area very nice and comfortable and clean. Highly recommend this dealership and service department. More

by Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Witman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2023 -

Mercedes-Benz of Fort Washington responded

We're happy our waiting area provided great comfort to you during your service visit! We look forward to assisting you again in the future! Thank you for the five-star review! - Mercedes-Benz of Fort Washington

February 25, 2023

It’s okay I have never been to any other Mercedes Benz dealerships and Fort Washington it’s okay More

by BROWNVA196
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2023 -

Mercedes-Benz of Fort Washington responded

Thank you for your honest feedback and rating! We look forward to seeing you again at Mercedes-Benz of Fort Washington!

February 24, 2023

Service was great! ! Nick Lugara the service advisor was very helpful and considerate with my needs. They provided a rental car while getting my windshield replaced ,my More

by LETTYSR7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Lugara
Feb 27, 2023 -

Mercedes-Benz of Fort Washington responded

We're so glad Nick and the team made this a great experience! Thank you for coming to Mercedes-Benz of Fort Washington!

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