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Mercedes-Benz of Fort Washington - Service Center

Fort Washington, PA

4.6
2,323 Reviews

2,323 Reviews of Mercedes-Benz of Fort Washington - Service Center

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January 30, 2023

Fort Washington dealership is just simply awesome! Great attention to detail, details are explained to you in terms of your vehicle. I will not be going to any other vehicle than a Mercedes!!!!! More

by WANDA.ALBERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Witman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Smith
Feb 01, 2023 -

Mercedes-Benz of Fort Washington responded

Thank you for the excellent feedback! We're honored to receive your support and look forward to seeing you next time here at Mercedes-Benz of Fort Washington!

January 25, 2023

Service is good and helpful. Recently had my my hood painted, looks great. Had my wife's car towed to dealership because of a pot hole, and separately a B service . My 2017 low More

by ROBERT.STERLING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Witman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sorry, don't recall the the woman that helped me with the painted. She was also very helpful. Thanks., Aaron Smith
Jan 26, 2023 -

Mercedes-Benz of Fort Washington responded

Thank you for your kind review, Robert. Would you consider changing the rating of the review to reflect your positive feedback?

January 23, 2023

I waited as they checked my tires since pressure low came up for one of the tires. Quick service and free. Car was cleaned as well. More

by Ivy Qin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2023 -

Mercedes-Benz of Fort Washington responded

Thanks for taking the time to leave us a review, Ivy! We hope our Mercedes-Benz of Fort Washington team has the opportunity to serve you again in the future!

January 23, 2023

Once an appt is made, timeframe in which svc is provided is usually acceptable barring unforeseen occurrences. More

by LONNIEJB26003
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mr. Colantonio
Jan 24, 2023 -

Mercedes-Benz of Fort Washington responded

Thank you for the review! We look forward to seeing you again next time here at Mercedes-Benz of Fort Washington!

January 22, 2023

Service as expected. Nice staff. Good loaner car provided They explained details to me as expected More

by OTTINGPEG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Witman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Smith
Jan 24, 2023 -

Mercedes-Benz of Fort Washington responded

We are happy you had a five-star experience during your service visit! Thank you for leaving Mercedes-Benz of Fort Washington this kind review! We'll see you next time!

January 20, 2023

The Dealership and service department is first class. Its even better then I would expect from Mercedes Benz. The service was done in a timely manor and done to my expectations. All the employee's where More

by cjcarras
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Witman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2023 -

Mercedes-Benz of Fort Washington responded

Thank you for taking the time to share your experience working with our team at Mercedes-Benz of Fort Washington! We look forward to seeing you next time!

January 20, 2023

I have No complaints regarding my experience with Mercedes Benz. I will refer this location. More

by YOURPEACEOFMINDSC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2023 -

Mercedes-Benz of Fort Washington responded

Thank you for your 5 stars! We look forward to seeing you next time at Mercedes-Benz of Fort Washington!

January 20, 2023

The attention to details was great. the repair was completed on time. I will recommend Mercedes Benz anytime , The car was clean top to bottom . Thanks Mercedes. More

by GUSR1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael O'brian, Aaron Smith
Jan 20, 2023 -

Mercedes-Benz of Fort Washington responded

Thanks for the five stars! We're glad to hear that your service appointment here at Mercedes-Benz of Fort Washington was such a positive one. We hope to see you back!

January 19, 2023

Ricardo Leal went above and beyond for me and to make sure I was satisfied. As always. He is amazing!! Awesome employee and wonderful representative of your company. More

by MISSYLITTRELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ricardo Leal
Jan 20, 2023 -

Mercedes-Benz of Fort Washington responded

Thank you for the kind review! We're certainly lucky to have Ricardo on our team and we'll be sure to share this wonderful feedback with him. Take care and please don't hesitate to reach out the next time our Mercedes-Benz of Fort Washington team can be of service!

January 19, 2023

The staff in the service center is simply awesome! ! No matter who is working, they always keep you abreast as to what is going on with your vehicle. Number 1!!! More

by ROBC_21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2023 -

Mercedes-Benz of Fort Washington responded

We are so grateful to you for your kind five-star review! Our team looks forward to seeing you again at Mercedes-Benz of Fort Washington!

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