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Mercedes-Benz of Fort Washington - Service Center

Fort Washington, PA

4.6
2,323 Reviews

2,323 Reviews of Mercedes-Benz of Fort Washington - Service Center

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December 28, 2022

Great service, very knowledgeable people, provided very good explanation what need to be done. I strongly recommend this dealership for the service More

by NICOLAI2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 29, 2022 -

Mercedes-Benz of Fort Washington responded

Thank you for sharing your recommendation! -Mercedes-Benz of Fort Washington

December 26, 2022

Fred Mielke was experienced And extremely knowledgable. He was a great sales representative to work with. More

by MORRHOPE4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 28, 2022 -

Mercedes-Benz of Fort Washington responded

We appreciate you coming to see Fred and the Mercedes-Benz of Fort Washington team! We look forward to seeing you next time you need anything! Thank you!

December 24, 2022

Well professionally explained about the car I was looking for. Now I am enjoying driving. More

by SAKAMAKI0624
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Witman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jefferey Luplin, Aaron Smith
Dec 28, 2022 -

Mercedes-Benz of Fort Washington responded

Thank you for your 5 stars! We look forward to seeing you at your first service appointment! -Mercedes-Benz of Fort Washington

December 17, 2022

From the moment you pull up to drop your car off to check up, service is immaculate. I would recommend to anyone to go to this location. More

by LISANB2005
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2022 -

Mercedes-Benz of Fort Washington responded

We're glad you feel well taken care of, Lisa! Thank you for being a Mercedes-Benz of Fort Washington customer!

December 16, 2022

Awesome group of guys. Ryan Got me in right away. He is Always polite and nice. Will see definitely return for maintenance. More

by JPILEGGI9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 19, 2022 -

Mercedes-Benz of Fort Washington responded

Thank you for the wonderful review! Ryan & the team look forward to your next visit with us here at Mercedes-Benz of Fort Washington!

December 15, 2022

Nice friendly service, everyone had an infectious smile. I am sure it is a great place to work! More

by FOXJUDI1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2022 -

Mercedes-Benz of Fort Washington responded

Thank you for the kind review! It was a pleasure having you visit us here at Mercedes-Benz of Fort Washington and we hope to see you again next time. Take care!

December 15, 2022

I have been calling them to process my refund for a rental after my breaks were recalled, nobody answered my calls or returned my calls. I will not take my car there for service anymore. More

by SAMIAFOFANA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan Kinkade
1.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Witman
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 15, 2022

Susan is excellent always helpful and reasonable, I always take my vans there for service More

by Luis123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Susan
Dec 16, 2022 -

Mercedes-Benz of Fort Washington responded

Thank you for trusting Mercedes-Benz of Fort Washington with the care of your vans! Susan & the team look forward to your next visit!

December 15, 2022

The Dealership staff are very professional. The service advisers appear to be respectfully attentive it could be a result Of dealing with public . When quoting service rates or evaluation cha More

by JLEWIS215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom service supervisor
Dec 16, 2022 -

Mercedes-Benz of Fort Washington responded

Thank you for the wonderful feedback! We appreciate your support and look forward to your next visit with us here at Mercedes-Benz of Fort Washington!

December 12, 2022

Attention to detail has declined at this service center as well as their responsiveness. Although I had my brakes replaced, I still have an error message on my console. I had previously mentioned it and More

by SUSANGRASSO10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
3.0
This rating includes all reviews, with more weight given to recent reviews.
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