Mercedes-Benz of Fort Washington - Service Center

The servicing and repair work were excellent. Both the communications with me and services provided were handled with the necessary professionalism. Both the communications with me and services provided were handled with the necessary professionalism. More

Paul was my service rep. He was personable and knowledgeable. Paul answered all my questions and was responsive when I had to leave a message. Overall, outstanding service. T He was personable and knowledgeable. Paul answered all my questions and was responsive when I had to leave a message. Overall, outstanding service. Thanks Paul! More

It’s always a pleasure working with Ricky. He’s very informative and pleasant to speak to. I took my car in for routine brakes and rotors. He kept me in the loop and followed up with informati He’s very informative and pleasant to speak to. I took my car in for routine brakes and rotors. He kept me in the loop and followed up with information regarding the status of my car. I’ll continue to work with him as well keep referring people to him. Thanks again Ricky!! More

Christine is outstanding in her role of customer service. She is efficient, effective and has a great personality and attitude. She is efficient, effective and has a great personality and attitude. More

The service is always great and the customer area is well-appointed and maintained. The customer service rep always provides an accurate estimate of costs and a phone call is made to explain what work i well-appointed and maintained. The customer service rep always provides an accurate estimate of costs and a phone call is made to explain what work is needed before it is done. More

Trusted service and honest appraisal, work done in a timely manner and helpful with scheduling and car loaner. Thankful to have used them for years. timely manner and helpful with scheduling and car loaner. Thankful to have used them for years. More

Service has always met expectations. Have never had a complaint about the work when completed. Wait times are reasonable. Service advisor Anthony Colantonio is excellent. Have never had a complaint about the work when completed. Wait times are reasonable. Service advisor Anthony Colantonio is excellent. More

I had a wonderful experience with this dealership at Fort Washington they were thorough from beginning to end they met all of my needs and my car looks absolutely beautiful after being repaired I can't say e Washington they were thorough from beginning to end they met all of my needs and my car looks absolutely beautiful after being repaired I can't say enough about them More

SERVICE WAS GOOD. Can't say much more. the service was good. The service was good. Can't say much more. the service was good. The service was good. More

Great experience. Everything went very smoothly, timing was great, loaner car was great and staff was very courteous and helpful. Everything went very smoothly, timing was great, loaner car was great and staff was very courteous and helpful. More