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Mercedes-Benz of Fort Washington - Service Center

Fort Washington, PA

4.6
2,323 Reviews

2,323 Reviews of Mercedes-Benz of Fort Washington - Service Center

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May 06, 2024

I hate this type of review. You are waisting my time. My service experience was GREAT. HOW MUCH MORE DO YOU NEED? JG II More

by JAYGRESS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony. Fablous
May 06, 2024 -

Mercedes-Benz of Fort Washington responded

Jay, we appreciate your feedback and are glad to know that you had a great service experience at Mercedes-Benz of Fort Washington. We value your time, so thank you for taking the moment to share this with us! Safe travels!

May 06, 2024

Great service and they ordered a Uber to take me home and to pick me up. More

by VICKISJEWELS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Witman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2024 -

Mercedes-Benz of Fort Washington responded

Thank you for choosing us! We'll see you next time. Safe travels! - The Mercedes-Benz of Fort Washington Team

May 04, 2024

Service was done in a timely manner and the service managers were very professional and prompt. I was surprised they didn’t wash my car. I assumed that would be included. Also I still believe the sensi More

by MTEXUM1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christina?
May 03, 2024

They were very professional and my car was completed in a timely manner, everything was excellent. More

by DIONNECRG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Mercedes-Benz of Fort Washington responded

Thank you for leaving us this review. We look forward to assisting you again! - Mercedes-Benz of Fort Washington

May 03, 2024

The staff was very polite and efficient. . the work was done in a timely manner. More

by HEALEY4956
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Witman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Mercedes-Benz of Fort Washington responded

Thanks for sharing your experience! We're glad to know our team made your visit an efficient one and we hope to see you again next time here at Mercedes-Benz of Fort Washington!

May 02, 2024

Everything was very good good godd good gooddodd very good very good very good goood More

by ELLEN_LUCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Witman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

Mercedes-Benz of Fort Washington responded

Thank you for leaving us such kind words, Ellen. We'll see you next time! - Mercedes-Benz of Fort Washington

May 01, 2024

Christina is an awesome service rep! She was very conscious of my time. My car was done on time and cleaned which I always appreciate! More

by BSHELOW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Witman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christina
May 01, 2024 -

Mercedes-Benz of Fort Washington responded

We're so glad to know that Christina provided you with such excellent service at Mercedes-Benz of Fort Washington! We always aim for efficiency and cleanliness. Thanks for the positive feedback!

May 01, 2024

Great dealership and a fine service department Tony Colantonia is an excellent service writer He is both knowledgeable and considerate of his customers More

by DRJOHNCARABELLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Colantonia
May 01, 2024 -

Mercedes-Benz of Fort Washington responded

John, we're glad to know that Tony and our service department at Mercedes-Benz of Fort Washington met your expectations. We appreciate the kind words!

April 30, 2024

Service was great. Communication was perfect as well. Customer service is at a premium at this dealership. More

by ALPO78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chrisine
May 01, 2024 -

Mercedes-Benz of Fort Washington responded

We're delighted to know that you had a great experience with our service and communication at Mercedes-Benz of Fort Washington. Thanks for highlighting our commitment to premium customer service!

April 30, 2024

They do a good job. But waiting an hour and half or two hours for an oil change is asking a lot. When I call for an appt, they tell me I don't need an appointment to "co More

by 450 Mercedes owner
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Witman
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 01, 2024 -

Mercedes-Benz of Fort Washington responded

We appreciate your feedback and apologize for the longer-than-expected wait time. We're always striving to improve our service at Mercedes-Benz of Fort Washington, so we'll definitely take this into account moving forward. Thank you for acknowledging our team's pleasant demeanor - we look forward to providing a VIP experience again soon!

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