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Mercedes-Benz of Fort Washington - Service Center

Fort Washington, PA

4.6
2,321 Reviews

2,321 Reviews of Mercedes-Benz of Fort Washington - Service Center

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October 05, 2022

Excellent and professional service! My Service Representative always takes time to explain my service in detail which sometimes includes details on the mechanics of my vehicle. I always More

by FREEMAN.VERONICA
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony C.
Oct 06, 2022 -

Mercedes-Benz of Fort Washington responded

Thank you for your confidence in the Mercedes-Benz of Fort Washington team! We appreciate the wonderful feedback and look forward to seeing you at your next visit!

October 01, 2022

Good but too expensive service. Brake cost was high but as expected. No real choice for similar service More

by KENCRONEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2022 -

Mercedes-Benz of Fort Washington responded

Thank you for your 5-stars, Ken! We're so happy that we earned your business! -Mercedes-Benz of Fort Washington

September 28, 2022

I was not satisfied with the service that was provided, had problems with my tires two days later More

by TAMIKA9186
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ryan Kinkade
3.0
This rating includes all reviews, with more weight given to recent reviews.
September 26, 2022

Service was helpful evaluating and addressing the issue to my satisfaction. Great job and keep up the good work! More

by GHPE99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Witman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christina , Aaron Smith
Sep 27, 2022 -

Mercedes-Benz of Fort Washington responded

Thanks for the five stars! We hope to see you back here at Mercedes-Benz of Fort Washington for all of your future automotive needs!

September 26, 2022

Efficient service department. Found the problem and was taken care of quickly. Excellent communication with customers. More

by CAROL.UDIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2022 -

Mercedes-Benz of Fort Washington responded

Thanks for the five stars, Carol! We're glad to hear that your visit with us here at Mercedes-Benz of Fort Washington was such a positive one. We hope to see you back!

September 25, 2022

Service in Ft Washington has been consistently good for many years. I’ve been a customer for nearly 50 years. More

by MSBEER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2022 -

Mercedes-Benz of Fort Washington responded

Thanks for the five stars! We hope to keep seeing you back here at Mercedes-Benz of Fort Washington for all of your future automotive needs!

September 24, 2022

The express service was express, not to mention efficient and thorough!! I also had a chance to view the new electric vehicles. More

by Jen656
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jasmine Wong, Derek
Sep 26, 2022 -

Mercedes-Benz of Fort Washington responded

Thank you for the fantastic feedback! We appreciate you visiting us here at Mercedes-Benz of Fort Washington and hope to see you again next time!

September 23, 2022

Car’s condition was really looks good after service, dent and scratches couldn’t be found , looks like brand new. Perfect! More

by Y056779
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
4.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Witman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Smith
Sep 26, 2022 -

Mercedes-Benz of Fort Washington responded

We're so pleased that you were satisfied with the experience! Thank you for trusting Mercedes-Benz of Fort Washington to provide the best care!

September 23, 2022

Knowledgeable Prompt Efficient Returns car beautifully washed! Lovely waiting space Clean Thank you Thank you More

by WERTANM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Colantonia 5 stars
Sep 26, 2022 -

Mercedes-Benz of Fort Washington responded

We're so happy you enjoyed your visit to Mercedes-Benz of Fort Washington! Thank you for being part of our family!

September 22, 2022

I had body work done at the dealership and they were timely and professional through the whole process. the car looks brand new. Could not be more pleased. Thank you Mike Hardin. More

by SHAAS2
Recommend Dealer
Yes
Employees Worked With
Mike Hardin
Sep 23, 2022 -

Mercedes-Benz of Fort Washington responded

Thank you for trusting the Mercedes-Benz of Fort Washington team with your vehicle! We're happy to hear you're satisfied with the work provided by our team and we hope you'll keep us in mind for any future automotive needs. Take care and thanks again!

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