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Mercedes-Benz of Fort Washington - Service Center

Fort Washington, PA

4.5
2,323 Reviews

2,323 Reviews of Mercedes-Benz of Fort Washington - Service Center

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September 07, 2022

Great follow up and service. Appreciate the extra effort and focus on getting it right. Thank you More

by RODNEY_EMERSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christina
Sep 08, 2022 -

Mercedes-Benz of Fort Washington responded

It was our privilege to assist you, Rodney! Thanks for the great review and please don't hesitate to reach out if we can be of service again in the future! - The Mercedes-Benz of Fort Washington Team

September 07, 2022

I have purchased and serviced many Mercedes-Benz cars from this dealership. I have always received top-notch service. I would highly recommend this dealership to anyone looking to purchase a Mercedes-Ben More

by IFIXJAWS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Witman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 08, 2022 -

Mercedes-Benz of Fort Washington responded

Thanks for the five stars! We hope to see you back here at Mercedes-Benz of Fort Washington for all of your future automotive needs!

September 06, 2022

The associates were friendly and the service was completed on time. We were pleased with the interaction. More

by JWEST378
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2022 -

Mercedes-Benz of Fort Washington responded

We love hearing from our satisfied customers! We appreciate your high rating and look forward to seeing you next time at Mercedes-Benz of Fort Washington!

September 05, 2022

The service personnel is always friendly, welcoming and professional!! I like being serviced by Tony!!! More

by SHERRI732
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 07, 2022 -

Mercedes-Benz of Fort Washington responded

Thank you for trusting Mercedes-Benz of Fort Washington with your service needs! Tony & the team look forward to seeing you next time!

September 05, 2022

Everyone is pleasant and professional. The waiting area is very comfortable and clean.The amenities are great! More

by ACHOPINC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Witman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Smith
Sep 07, 2022 -

Mercedes-Benz of Fort Washington responded

Thank you for the fantastic feedback! We look forward to your next visit with us here at Mercedes-Benz of Fort Washington!

September 04, 2022

It took a few calls, but overall the service was good. I was told the recall didn’t effect my vehicle. More

by NICOLE2015
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2022 -

Mercedes-Benz of Fort Washington responded

Thank you for your review, Nicole! We appreciate your rating!

September 03, 2022

The work done to my car was incredible. The customer service could have been better. Had the representative done his job better he could have talked us into more work as we are looking into More

by jkritselis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony is who we spoke to while dropping off the car
Sep 07, 2022 -

Mercedes-Benz of Fort Washington responded

Hi, We appreciate you taking the time to leave us this feedback. We will present this information to the team and encourage you to reach out if you wish to discuss this situation in more detail. Thank you, Amy Hamilton - Fixed Operations Specialist - amy.hamilton@yourmercedes.com

September 02, 2022

Tony service advisor rocks. Keep the good work. Tony is professional and respectful man which makes me come back. More

by JZAFAR01
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Antonio (Tony)
Sep 02, 2022 -

Mercedes-Benz of Fort Washington responded

Thanks for the five stars! We're glad to hear that Tony could assist you during your visit with us. We hope to see you back! -Mercedes-Benz of Fort Washington

September 02, 2022

Great welcoming and professional service by Frank and Christina! They are “The Best”. Thank you. More

by TMCDUGALL
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Derek Witman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 02, 2022 -

Mercedes-Benz of Fort Washington responded

Thank you so much! We are glad that your visit to Mercedes-Benz of Fort Washington was so great and look forward to seeing you again!

August 31, 2022

Very nice and courteous staff. Everything was under warranty. It’s lovely picking up a clean car. More

by DIMANSHAP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 01, 2022 -

Mercedes-Benz of Fort Washington responded

We appreciate you taking the time to leave us your awesome five-star review! We hope that you visit us again at Mercedes-Benz of Fort Washington! Thank you!

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