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Mercedes-Benz of Fort Washington - Service Center

Fort Washington, PA

4.6
2,321 Reviews

2,321 Reviews of Mercedes-Benz of Fort Washington - Service Center

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July 27, 2022

The only dealership to purchase and service a car. The customer service is always a ten plus! More

by LOUISEOTTILO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2022 -

Mercedes-Benz of Fort Washington responded

Thank you for your confidence in the Mercedes-Benz of Fort Washington team! We're grateful for your support and look forward to your next visit!

July 27, 2022

Always exceptional service. Did such a nice job with the free wash after the servicing wish we could bring our vehicle in just for that :) More

by DJEFFERYS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2022 -

Mercedes-Benz of Fort Washington responded

Thanks for the five stars! We're glad to hear that your visit here at Mercedes-Benz of Fort Washington was a positive one. We hope to see you back!

July 25, 2022

When I came to dealer ship they were very prompt in taking care of me. They gave car back on time. I needed part they ordered. Very happy with service. More

by Kosarajuvenkata
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 27, 2022 -

Mercedes-Benz of Fort Washington responded

We're happy we made your service appointment at Mercedes-Benz of Fort Washington great! Thank you for trusting our team to provide five-star care!

July 25, 2022

The whole visit was pleasant everything was on time I was explained all my car issues and assured that the job done excellent and I’m not gonna have those problems anymore More

by sovardh1
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service coordinator Nick
Jul 26, 2022 -

Mercedes-Benz of Fort Washington responded

We take pride in our customer service and are thrilled we could make your experience great! Thank you! - Mercedes-Benz of Fort Washington

July 24, 2022

Professional, courteous, and knowledgeable. Nice waiting area. Clean and got what I needed taken care of. More

by MRSHWLF
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t recall the names
Jul 26, 2022 -

Mercedes-Benz of Fort Washington responded

Thank you for the positive feedback! We appreciate you visiting us here at Mercedes-Benz of Fort Washington and hope we can be of service again in the future!

July 24, 2022

Very professional, courteous and helpful with this Service B appointment. Everything required was completed in a timely fashion. More

by RADORAN46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony was my Service Manager, and he was the best !!
Jul 26, 2022 -

Mercedes-Benz of Fort Washington responded

Thank you for sharing your experience! It was a pleasure having you visit us here at Mercedes-Benz of Fort Washington and we look forward to seeing you next time!

July 24, 2022

However, I am not happy about Invoice #474237. I was charged $512.50 for heater blower, when this is $35.00 to maybe $100.00 More

by PETERSONKEVIN96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
1.0
This rating includes all reviews, with more weight given to recent reviews.
July 23, 2022

Excellent customer service, polite service advisors who treat you as a valued customer Additionally waiting areas are very neat and nicely maintained More

by ETSEFAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Witman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christina , Aaron Smith
Jul 25, 2022 -

Mercedes-Benz of Fort Washington responded

Thank you for your 5-stars! We look forward to seeing you next time!

July 23, 2022

Tony in the service department is a pleasure to deal with. Issues are dealt with quickly and competently. More

by Cselig
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Calantonio
Jul 25, 2022 -

Mercedes-Benz of Fort Washington responded

Thank you for the wonderful five-star review for Tony and the Mercedes-Benz of Fort Washington service center! We look forward to assisting you again!

July 22, 2022

Assistant service manager made up phony repair estimated at $7,000 that wasn't needed and that lead to mistakenly buying a new car instead which shouldn't have been bought there....crooked. Tried to take ad More

by R.W.CONNOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ryan Kinkade
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank (assistant service manager was main contact....lousy)
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