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Mercedes-Benz of Fort Washington - Service Center
Fort Washington, PA
2,323 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,323 Reviews of Mercedes-Benz of Fort Washington - Service Center
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July 23, 2022
Excellent customer service, polite service advisors who treat you as a valued customer Additionally waiting areas are very neat and nicely maintained treat you as a valued customer Additionally waiting areas are very neat and nicely maintained More
by ETSEFAM
Verified Customer
July 22, 2022
Assistant service manager made up phony repair estimated at $7,000 that wasn't needed and that lead to mistakenly buying a new car instead which shouldn't have been bought there....crooked. Tried to take ad at $7,000 that wasn't needed and that lead to mistakenly buying a new car instead which shouldn't have been bought there....crooked. Tried to take advantage of 86 year old lady...shame on you guys! More
by R.W.CONNOR
Employees Worked With
Other Employees :
Frank (assistant service manager was main contact....lousy)
July 21, 2022
I have been dealing with this agency for over 35 years; Ft Washington MB, always top notch customer service! Ft Washington MB, always top notch customer service! More
by Joel LH
Employees Worked With
July 20, 2022
Worst service EVER! I bought my car off my lease. Had to take the car in 3 times for a recall. The service team called me and told me that the car would be ready on Mo I bought my car off my lease. Had to take the car in 3 times for a recall. The service team called me and told me that the car would be ready on Monday. I got to the dealer and the final inspection was not completed. I had to wait another hour and a half. When the vehicle was finished and the paperwork was completed to purchase the car, the rep pulled up a car that was not cleaned inside. Great look for a car I just payed over $40,000 to purchase. Worst customer service ever More
by TIMJK123
Employees Worked With
July 20, 2022
The best customer service I’ve experienced. Bought my vehicle from a different Mercedes dealership and I’m still waiting on a call from them. Fort Washington Mercedes Benz did an EXCELLENT job Bought my vehicle from a different Mercedes dealership and I’m still waiting on a call from them. Fort Washington Mercedes Benz did an EXCELLENT job on my car and I would HIGHLY recommend them More
by WCH05273
Employees Worked With
July 20, 2022
The customer service is always top notch. The service team is task with solving the problem. They are committed to ensuring the job is done and that the customer is satisfied. The service team is task with solving the problem. They are committed to ensuring the job is done and that the customer is satisfied. More
by AWILLIAMS113
Employees Worked With
July 20, 2022
Don't take your car to them if you want your service done correctly the first time. correctly the first time. More
by JEFF@JMFOX.COM
Employees Worked With
July 19, 2022
Service advisors always knowlegable and responsive to questions. Express Service is easy and convenient. Estimates are accurate. questions. Express Service is easy and convenient. Estimates are accurate. More
by Jack L
July 17, 2022
I realize it's a Mercedes, but the service prices are absurd. $695 for a battery? $160 for a glue-on emblem that can be bought on Amazon for $15.00. C'mon. On the plus side, the staff is excellent! absurd. $695 for a battery? $160 for a glue-on emblem that can be bought on Amazon for $15.00. C'mon. On the plus side, the staff is excellent! More
by JOEL.FEINGOLD
Employees Worked With
July 16, 2022
I was having a problem with my 1998 SL 500 Mercedes Air Conditioning Unit. Bud Diagnosed and corrected the problem. On another issue, I broke my Wife's gas flap. Bud assisted with ordering the flap, and Conditioning Unit. Bud Diagnosed and corrected the problem. On another issue, I broke my Wife's gas flap. Bud assisted with ordering the flap, and getting it painted. Bud is always straight-forward, patient, conscientious, and honest. More
by jmdean2
Employees Worked With
Bud Dietz
