Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
Mercedes-Benz of Fort Washington - Service Center
Fort Washington, PA
2,321 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
2,321 Reviews of Mercedes-Benz of Fort Washington - Service Center
Sort by
July 15, 2022
I HAD BODY DAMAGE REPAIRED TO A BRAND NEW CAR. MICHAEL HARDIN TOOK CONTROL OF THE SITUATION, HE IS COLLISION CENTER DIRECTOR, HANDLED EVERYTHING, INSURANCE, RENTAL CAR, KEPT ME UPDATED, AN AMAZIN MICHAEL HARDIN TOOK CONTROL OF THE SITUATION, HE IS COLLISION CENTER DIRECTOR, HANDLED EVERYTHING, INSURANCE, RENTAL CAR, KEPT ME UPDATED, AN AMAZING EXPERIENCE. MICHAEL IS A TERRIFIC EMPLOYEE, I CANNOT SAY ENOUGH ABOUT MY EXPERIENCE WITH MICHAEL HARDIN. More
by J1ANDB1
Verified Customer
July 07, 2022
I’ve dealt with this dealer for forty years. They are always helpful and efficient. They are always helpful and efficient. More
by ARTHURWOLK
Employees Worked With
Other Employees :
Anthony and mike Domzowski, Aaron Smith
July 07, 2022
Outstanding dealership. My previous service advisor received a promotion, and I was assigned to Ricky who I found to be very knowledgeable to my service needs, very professi My previous service advisor received a promotion, and I was assigned to Ricky who I found to be very knowledgeable to my service needs, very professional, providing great experience. Thank you More
by BIGDADSD
July 07, 2022
Got the job done in a very timely and efficient manner. did exactly what I asked them to do V did exactly what I asked them to do V More
by jimholmes1955
Employees Worked With
July 02, 2022
The team was very attentive, helpful and efficient in their service. I recommend their services to any one with MB or Smart car needs. their service. I recommend their services to any one with MB or Smart car needs. More
by BETTY.HARTZELL17
Employees Worked With
June 26, 2022
The team were very Professional, patient and knowledgeable. I was able to get a loaner car without any trouble knowledgeable. I was able to get a loaner car without any trouble More
by MIZUNDERSTOOD365
Employees Worked With
June 25, 2022
my experience this time was a little less joyful than all my previous. When my vehicle was finished, no one called me to say it was done. So, at 2pm I drove to dealership; ( vehicle was left at 7:15am) a my previous. When my vehicle was finished, no one called me to say it was done. So, at 2pm I drove to dealership; ( vehicle was left at 7:15am) and found out car was done awhile ago and down on Commerce Drive and no summer interns available to retrieve it. After waiting 1/2 hour, Todd, service advisor, had to go down and get it. Then, after waiting for 45 minutes to pay the bill, which was not prepared yet, Todd graciously told me to take car and go home since I had been there at that point , one and one-half hours, AFTER THE CAR was done, he would call me with bill and I could pay on line. I am sure it will be better next visit since Derek Witmer is an excellent manager. Probably just a super busy day to bring my car in. The quality of the service work is always outstanding and staff if professional and courteous at all times. I will always have my vehicle serviced here. More
by KCHARTNETT
Employees Worked With
Todd Coyle
