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Mercedes-Benz of Fort Washington - Service Center
Fort Washington, PA
2,321 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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2,321 Reviews of Mercedes-Benz of Fort Washington - Service Center
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June 11, 2022
Very professional. Yet still very personalized service. Provided routine service and replaced tire with 2 nails. Great job!!! Yet still very personalized service. Provided routine service and replaced tire with 2 nails. Great job!!! More
by LJS542
Employees Worked With
Ricky Speigel made sure that all my needs we're taken care of.
June 11, 2022
Took extra time, but very thorough. Kept the loaner at no cost. Fixed the problem. Kept the loaner at no cost. Fixed the problem. More
by EDRILEY12002
Verified CustomerJune 11, 2022
The staff that handles car service is excellent, especially the young lady Danise. She was a great help. She answered so many questions about my new car. The service was perfect. especially the young lady Danise. She was a great help. She answered so many questions about my new car. The service was perfect. More
by VALERIECRAWFORD383
Employees Worked With
Other Employees :
Denise please promote her because she deserves it greatly.
June 09, 2022
Great staff and place to get work done. They do quality job and workmanship. I highly recommend this dealership They do quality job and workmanship. I highly recommend this dealership More
by anilhandoo
June 09, 2022
They were able to take care of my problem with ease and efficiency. I am pleased with the services provided. efficiency. I am pleased with the services provided. More
by COMESEEAG
June 09, 2022
Awful, service was terrible . Kept my car overnight with out letting me know before hand and I got charged $31.00 for a toll to get to work instead of $7. No car wash and my renta Kept my car overnight with out letting me know before hand and I got charged $31.00 for a toll to get to work instead of $7. No car wash and my rental car window was broken. Considering no more Mercedes or going to doyelstown. More
by EAMICHAELSINC
Employees Worked With
June 09, 2022
Always great service. Thanks for all your work and punctuality. See you again at next service Thanks for all your work and punctuality. See you again at next service More
by LMOFFITT88
June 07, 2022
The main reason for poor service review was the waiting time, it took six days before I find out what’s wrong with my car. The customer service did not offer the loaner, I was told that there is no avail time, it took six days before I find out what’s wrong with my car. The customer service did not offer the loaner, I was told that there is no available cars at that moment. so six days without the car was very inconvenient! It was impossible to talk to somebody on the phone, I have 15 unanswered phone calls in one day! There is either nobody picking up the phone or nobody available on another end after the call was transferred to some of their employees ! More
by OLGATHOMPSON11
June 06, 2022
Good experience well done with the services staff was quite helpful good behavior our car is in good condition after service no complaints quite helpful good behavior our car is in good condition after service no complaints More
by THOMASMARIYA1
Employees Worked With
