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Mercedes-Benz of Fort Washington - Service Center

Fort Washington, PA

4.6
2,323 Reviews

2,323 Reviews of Mercedes-Benz of Fort Washington - Service Center

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May 27, 2022

Customer service at Ft Washington is impeccable . From a Christina in service to Quintin in sales. More

by MARILYN SALCEDO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Witman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christina Lowe, Aaron Smith
May 27, 2022 -

Mercedes-Benz of Fort Washington responded

Marilyn, thank you for the review! We are happy to hear that Christina and Quintin could help you out! We appreciate the kind words and we hope to see you here at Mercedes-Benz of Fort Washington again!

May 26, 2022

Great experience all around. I give the credit to the whole team there and especially RICK CHERRY! Rick Cherry treats you like family and takes care of you, one of the best car More

by KYLEVENIT1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Witman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : RICK CHERRY, Aaron Smith
May 26, 2022 -

Mercedes-Benz of Fort Washington responded

Thank you for the positive review! We appreciate it, and we love to hear how Rick made your experience here such a great one. We hope to see you here again for many years to come! -Mercedes-Benz of Fort Washington

May 26, 2022

Good place for MB services. No complaints. Hopefully the price can be a bit lower. More

by FISHER1999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
4.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Witman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Smith
May 27, 2022 -

Mercedes-Benz of Fort Washington responded

Thank you for the review and feedback. We appreciate you trusting the Mercedes-Benz of Fort Washington team with your service needs and look forward to seeing you next time!

May 25, 2022

Professional, courteous, knowledgeable. Impressive service. Good communication. The service department is right on point. Excellent customer service. More

by FTHOMPKINS9249
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 26, 2022 -

Mercedes-Benz of Fort Washington responded

Your review means so much to us! We're glad to have you as a loyal Mercedes-Benz of Fort Washington customer and look forward to seeing you again! Thank you!

May 24, 2022

polite, accommodating, supportive, knowledgeable, informative and very tech savvy. However, manual resources are limited causing substantive delays in completion of service. I can't blame Mercedes More

by choto29
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Witman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Smith
May 24, 2022 -

Mercedes-Benz of Fort Washington responded

Thank you for taking the time to share your review! We're so happy that you can trust our team for all of your automotive needs! We look forward to seeing you next time at Mercedes-Benz of Fort Washington!

May 22, 2022

Car was fixed and summary of issues and cost were less than given by a local repair company. Employees were friendly and helpful More

by PLRANDALL1916
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2022 -

Mercedes-Benz of Fort Washington responded

We're so glad to hear that the Mercedes-Benz of Fort Washington team took such great care of you! We understand that repairs can be frustrating and it means a lot to hear that we helped minimize that stress. Thank you for leaving this kind review!

May 20, 2022

Everything was done correctly and in a timely manner. A bit costly but as expected. More

by THOMAS.DEEMS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Witman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Aaron Smith
May 23, 2022 -

Mercedes-Benz of Fort Washington responded

The Mercedes-Benz of Fort Washington team is glad to hear that you had a great visit! Thank you for coming to see us!

May 19, 2022

Excellent experience all around. Friendly, courteous staff who prioritizes my time. Couldn't be happier with the service I get from this dealership. More

by JEFFREY13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Witman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joanne Zaren, Aaron Smith
May 19, 2022 -

Mercedes-Benz of Fort Washington responded

Thanks, Jeffrey! It's so great to hear that the Mercedes-Benz of Fort Washington team provided five-star service to you during your visit! We look forward to seeing you again next time!

May 18, 2022

Courteous, prompt, and clean. They followed up regarding the service status of my car. When I pulled my car into the garage, the gentleman quickly opened the door, said "Good Morn More

by ROBINMSHINE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2022 -

Mercedes-Benz of Fort Washington responded

Thank you for your review, Morgan! We're so happy that our team displayed such positive qualities during your recent service visit! See you next time at Mercedes-Benz of Fort Washington!

May 18, 2022

They serviced my car even though I used a towing service and the single repair was completed and not the numerous repairs based upon a wrong diagnostic given by a local repair company More

by PLRANDALL1916
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Kinkade
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 19, 2022 -

Mercedes-Benz of Fort Washington responded

This is what we love to hear! We're happy that our technicians took excellent care of you during your recent visit to Mercedes-Benz of Fort Washington! See you next time!

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