Mercedes-Benz of Fort Washington - Service Center

The service representative was excellent! He was very polite, professional and kept us informed of the status of our car service. He made sure our car was repaired to our satisfaction and tha He was very polite, professional and kept us informed of the status of our car service. He made sure our car was repaired to our satisfaction and that we had a loaner until it was ready to be picked up. More

My 2012 C300 4Matic Sport is in amazing condition at 130,000 miles because of Christina Lowe and her Service team! Kudos to Fort Washington for their great staff, great environment and for their great 130,000 miles because of Christina Lowe and her Service team! Kudos to Fort Washington for their great staff, great environment and for their great customer service! It's nice to be treated like a respective owner of a Mercedes-Benz when you walk in to Mercedes-Benz of Fort Washington! Thank you! Bob M. More

Everything was fine and the people were real nice. The only thing that bothered me was that we were there waiting for the car for over 5 hours! There is no excuse for that. Luckily their showroom i The only thing that bothered me was that we were there waiting for the car for over 5 hours! There is no excuse for that. Luckily their showroom is gorgeous and rather relaxing. Overall, I would go back but just be more persistent. More

I had a great experience with Tommy Son and was happy to close out on a new lease that was in inventory on the lot! Everything was seamless, he was super personable and prompt and explanatory. close out on a new lease that was in inventory on the lot! Everything was seamless, he was super personable and prompt and explanatory. More

Purchased my 2023 Mercedes from Ft. Washington and I have been extremely happy with the service. Washington and I have been extremely happy with the service. More

Tony is a gem. He fought to get us every dime he could from the warranty company. He made sure we were satisfied with the service, and kept us informed throughout He fought to get us every dime he could from the warranty company. He made sure we were satisfied with the service, and kept us informed throughout the process. More

Amazing communication and attention to detail! I will not take my car anywhere else for service! I will not take my car anywhere else for service! More

They were ready for me when I arrived and called me when my car was finished. Very easy to deal with my car was finished. Very easy to deal with More

Everything was great only one is that couple times was really hard to talk to someone and phone was switching over auto response which is a little bit annoying otherwise very satisfied have 2 bmws now and really hard to talk to someone and phone was switching over auto response which is a little bit annoying otherwise very satisfied have 2 bmws now and thinking to switch back to Mercedes More

Error message on one day old 2024 GLE350. Sent pic to service dept rep Ryan. Great communication and prompt resolution. Sent pic to service dept rep Ryan. Great communication and prompt resolution. More