Mercedes-Benz of Fort Washington - Service Center

My vehicle was in service for three recall issues. The experience was smooth. I want to thank Michael O'Brian and Frank Regalis. Good job ! experience was smooth. I want to thank Michael O'Brian and Frank Regalis. Good job ! More

This is a first rate dealership. Honest as the day is long but not cheap or for the faint of heart. long but not cheap or for the faint of heart. More

I brought my sprinter van in for service work and was told that it would take two to three weeks for turnaround time to receive it back. Susan Hayes service manager had my van back to in one week. I cann told that it would take two to three weeks for turnaround time to receive it back. Susan Hayes service manager had my van back to in one week. I cannot thank her enough for the fast response and turnaround time on my vehicle. My work van is critical tool for my small business. It was nice that the service center made it a priority to get it back to me. More

Great customer service. Very clean facility. Minimum waiting time to drop off , get the loaner. Follows up after the service. waiting time to drop off , get the loaner. Follows up after the service. More

In March 2021, they charged me $527.00 for a heater blower for a part that $30.00-$40.00 blower for a part that $30.00-$40.00 More

Every time I take the car in for service everyone is so helpful and very pleasant. I will continue to use this dealership for all the car needs. I highly recommend them. helpful and very pleasant. I will continue to use this dealership for all the car needs. I highly recommend them. More

Always very helpful and courteous. Good explaination of services being performed and thoughtful recommendations. Have been coming to the service department for the last 5 years. services being performed and thoughtful recommendations. Have been coming to the service department for the last 5 years. More

Excellent looking show room with a very hospitable staff The Service Department is staffed by very knowledgeable individuals The Service consultants are the best The Service Department is staffed by very knowledgeable individuals The Service consultants are the best More

MB of Ft. Washington is always the best in service. Service Advisor Joanne was excellent. Service Advisor Joanne was excellent. More

I had a great experience professional service very satisfied! I would definitely recommend that you are xxxx call my friend. satisfied! I would definitely recommend that you are xxxx call my friend. More