On Wednesday, Sept 30th, 2015 - I contacted Randy Smith about a 2014 Jeep Wrangler listed on autotrader.com. I was pre-approved through Bank of America and was handling transportation of the vehicle (I work for a vehicle logistics company). Randy and I agreed upon a price and I agreed to purchase the vehicle. Randy asked that I get financing from the dealership instead of sending a cashiers check for the vehicle. I spoke with someone in finance (unsure of name) and they were sending paperwork to me overnight. I told them that it would be Tuesday before I could return the paperwork since I would be in Florida for my brothers wedding - and everyone (finance, Randy) was fine with this. I gave Ryan a deposit of $500 to secure the vehicle using my credit card. Randy told me that he was moving the vehicle into the back lot and that everything was good to go.
Two days passed, Friday Oct 2nd, and I received a phone call from Chris (assuming Cook) right before my brothers rehearsal dinner. He left me a voicemail stating the car I was interested in was sold and that no further interaction was necessary. Before hearing the voicemail, I assumed it was Randy. When Randy answered the phone he put me on hold an immediately sent me over to Chris. Chris was very matter of fact and basically said that "there is only one unit and someone else is purchasing the car" and that the car had been sold to someone else - not me. They would be refunding my deposit. I am still shaking in anger over the horrible deception and business ethics. I am certain someone walked in and purchased the car (my car, that I had put a deposit on) ...
I would not do business with a company with such ethics. I have a voicemail to confirm this as well as emails saying that I was purchasing the vehicle.