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Mercedes-Benz of Ft. Pierce

Ft Pierce, FL

4.8
309 Reviews

4500 S US Highway 1

Ft Pierce, FL

34982

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Showing 309 reviews

March 01, 2024

Pat in service provided excellent customer service. Would recommend him for your Mercedes service needs. More

by JB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Ford
March 01, 2024

Prompt service with a smile, for instance Joey Mendoza assisted me with my GLC electrical issue immediately and I had my vehicle back within a day. More

by bluespecture
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Mendoza
February 29, 2024

Our car broke down and got towed in,Joey was our service advisor and explained thoroughly what needed to be done,the mechanic was excellent also, very pleased with everything,nice shop and clean, people all More

by raymondgalli1009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Mendoza
February 29, 2024

The wait time for a simple oil change was over 2 hours and the tire recommendations were incorrect as far as age of the tires More

by jimnpauly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Patrick Ford, Michael Lawson, Joey Mendoza
Mar 16, 2024 -

Mercedes-Benz of Ft. Pierce responded

I'm Matt McNeal, the General Manager. I hate to hear that your recent visit with us was dissatisfactory. We aim to provide efficient and accurate services, and I'd appreciate more information about the tire recommendations to understand where we went wrong. Please contact me directly so we can address any of your concerns at (772) 742-5582. I'd love the opportunity of restoring your confidence in our dealership.

February 27, 2024

Mike Lawson is a great service manager. He’s handled my auto service for seven years More

by prboney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Lawson
February 25, 2024

They were outstanding in all phases. Mike was courteous and kept me informed on everything More

by Jimkem1218
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Lawson
February 25, 2024

They took care of my issues. They were very professional and courteous and everybody had such a great attitude. It’s an A1 dealership and I will continue to go there. More

by kenwood218
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey Mendoza
February 24, 2024

Worth the drive from Clearwater, this is my second Mercedes from this dealership!! Excellent, knowledgeable, fast and easy to work with!! Craig Gillard sales consultant and Matthew Lopez financial man More

by rharding
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Craig Gillard
February 23, 2024

Service reception is outstanding. Work performed exceptional. Customer experience unparalleled. Overall worth complementing and recommending. More

by leonardmass
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Ford
February 23, 2024

Awesome LAWSON Mike is a great caring service advisor. He explains everything about your service details. The mechanic very knowledgeable. They provided a loaner Mercedes. My car was ready as promised. More

by bettyacaringrealtor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Lawson
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