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Mercedes-Benz of Ft. Pierce
Ft Pierce, FL
309 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 309 reviews
February 23, 2024
Scheduled an appointment online and in the description section outlined the problem I was having with my S class Mercedes. Traveled one hour with a person following me in a separate car. Got to the dealer section outlined the problem I was having with my S class Mercedes. Traveled one hour with a person following me in a separate car. Got to the dealership , met my advisor. Matt described the issues I was having several times because it concerns safety with respect to my passengers in the backseat.( Seatbelts were not working.) Came back two days later, again, with a separate person in tow to find out the problem with the car was not even addressed, because Matt had not known what the problem was.?????!. He told me there was a misunderstanding. I told him there was no misunderstanding that I had explained the problem to him five different ways, because it involved safety to my passengers, and that I also made a physical description in the comment section when I scheduled the vehicle.. When I left I found my $115,000 car in the parking lot, it was parked so close to a cement wall that I actually damaged the car trying to get into it. Drove One hour back to my home with Someone following me feeling like the biggest fool in the world.. Great experience . thank you More
by Peter
Employees Worked With
Pat
February 20, 2024
Pat has always been honest and helpful when I bring my car in for service. Making an appointment on line or over the phone is very easy and the dealer is very accommodating. car in for service. Making an appointment on line or over the phone is very easy and the dealer is very accommodating. More
by G Maldonado
Employees Worked With
Patrick Ford
February 19, 2024
Very efficient. I go back every year. Generous waiting room and clean bathroom. Michael is my service man and makes sure all is taken care of. Poor window wash…not M I go back every year. Generous waiting room and clean bathroom. Michael is my service man and makes sure all is taken care of. Poor window wash…not Mercedes fault. More
by Momslovbug
Employees Worked With
Michael Lawson
February 18, 2024
Service department delivered excellent customer care on the warranty repair of my glc300. The ease of working with my advisor and the level of communication was excellent. the warranty repair of my glc300. The ease of working with my advisor and the level of communication was excellent. More
by Parrick
Employees Worked With
Joey Mendoza
February 13, 2024
Responsive to inquires. Professional competent and pleasant to transact the sales process. Glad USAA is affiliated with them. Professional competent and pleasant to transact the sales process. Glad USAA is affiliated with them. More
by sarfp99@gmail.com
Employees Worked With
Dwain, Johnson "5 Star rating"
