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Mercedes-Benz of Goldens Bridge
Goldens Bridge, NY
232 Reviews
Mercedes Benz of Goldens Bridge has been a family owned and operated dealership, serving the community 53 years. You are guaranteed to speak with sales representatives who are highly trained and knowledeable and share your enthusiasm for Mercedes-Benz. Our commitment is to deliver unrivaled customer service and quality vehicles. With our vast inventory of both new and pre-owned Mercedes-Benz, it is easy to find the vehicle that fits your needs best. When it is time to service your vehicle, our customers enjoy free pick-up and delivery and the use of one of our new Mercedes-Benz complimentary loaner vehicles. When you vist our showroom, we offer free Wi-Fi and hot beverages to ensure that your experience is comfortable and enjoyable. We are conveniently located at 321 Route 22, off of 684, or you can use our complimentary shuttle service from Golden's Bridge and Katonah train stations.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:30 PM
Tuesday 7:30 AM - 7:30 PM
Wednesday 7:30 AM - 7:30 PM
Thursday 7:30 AM - 7:30 PM
Friday 7:30 AM - 7:30 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 232 reviews
October 15, 2013
As soon as we walked in the staff inquired about what we were looking for. Rob was easy to work with, down to earth, understood what our expectations were. were looking for. Rob was easy to work with, down to earth, understood what our expectations were. More
by JackOCo
Employees Worked With
Rob Nova
October 14, 2013
From the time we were greeted at door to meeting with our saleswoman Adria to meeting with sales manager Anthony, eveything was handled in a nice, no preesure experience saleswoman Adria to meeting with sales manager Anthony, eveything was handled in a nice, no preesure experience More
by PhilBad
Employees Worked With
Other Employees :
Adria Nestro and Anthony Annzalone, Anthony Anzalone
October 14, 2013
I shopped at every MB dealer all over NY, CT, and NJ and Estate motors gave me the best price on same gl450 and highest trade in allowance on my suv. They were very professional, yet made you feel comforta Estate motors gave me the best price on same gl450 and highest trade in allowance on my suv. They were very professional, yet made you feel comfortable, no sales pressure , just gave me a great deal Thank you Pat 2011 gl450 More
by on97thst
Employees Worked With
Dan Perlini and Anthony Anzalone, Anthony Anzalone, Dan Perlini
October 06, 2013
I can not say enough what a wonderful experience I had Estate Motors. I did not have to go back and forth to get a price. They gave me the bottom price and I bought the car in 30 mins. It was the easiest Estate Motors. I did not have to go back and forth to get a price. They gave me the bottom price and I bought the car in 30 mins. It was the easiest car experience I have ever had. Great sale team! More
by dlriedel
Employees Worked With
Robert Nova, Robert Federico and Anthony, Anthony Anzalone, Robert Federico
June 14, 2013
These guys are your stereotypical "used car dealers", especially the manager Jeff Berlant and Bob Cinelli. They use every trick in the book to rip you off. At first you may seem to be getting a dealers", especially the manager Jeff Berlant and Bob Cinelli. They use every trick in the book to rip you off. At first you may seem to be getting a good deal but in the end they will swindle you somehow. You can tell when you meet them that they are not genuine no matter how hard they try. My advice..... deal with a more reputable dealership like Danbury or White Plains. If you're willing to travel to NJ Prestige motors are great. I have bought/leased over 9 mercedes in my life and I have never been treated so poorly as they treated me and never dealt with such crooks! BEWARE! The money you think you are saving will be made up somewhere else they cheat you. More
by wha12345
Employees Worked With
Jeff Berlant & Bob Cinelli
April 15, 2013
Beware of return fee!!!! My 80 year old mother has been a customer for about 35 years. She has bought and leased a new Mercedes every few years from Estate Motors. She would never let any one but Estate Moto customer for about 35 years. She has bought and leased a new Mercedes every few years from Estate Motors. She would never let any one but Estate Motors service her vehicle. She has been by their own words "one of our best customers" which is all the more surprising when her lease came due this april 2013 and she went to turn in her vehicle they charged her a $600.00 turn in fee. My mother is aging and no longer able to drive other wise she would have been ready to lease another Mercedes. They said they were sorry, but it is the practice of Mercedes Benz Financial not them. When I spoke to the salesgirl, Adria she said I could try and call Mercedes Benz Financial, but she had a client who died and they would now waive this fee! I certainly understand a fee if you don't lease or buy another car from them, but if you are dead or no longer driving???? How sad that a loyal customer would be treated this way. Think twice before you become a customer!!! If you do decide to lease a vehicle fight to have the return fee waived before signing lease or use a different finance company. Your own bank will probably offer better rates and terms! More
by Sheryl823
Employees Worked With
Adria
January 05, 2013
I've been a long time customer and the simple reason is...they do it right. Recently purchased another CPO vehicle and the sales experience was exceptional. I originally dealt with the CPO sales manag is...they do it right. Recently purchased another CPO vehicle and the sales experience was exceptional. I originally dealt with the CPO sales manager (Bob) and later turned over to a very competent sales executive (Michael Torres). These guys were extremely fair, professional and put together a fantastic deal. There service department has always been courteous and efficient (they greet you by name!). New model loaners are always available and your car is returned washed and looking brand new. I'll be back for an upgrade in a few years. Mean time, I've got a lot of worry free miles in front of me. More
by rsunter
Employees Worked With
Michael Torres
December 05, 2012
I was getting my car picked up so it could be serviced from Estate Motors, as they were driving it out of my driveway they crashed my car. Estate Motors originally told me they would "take care of everyt from Estate Motors, as they were driving it out of my driveway they crashed my car. Estate Motors originally told me they would "take care of everything". The accident was reported to car facts and I am know having an issue with returning the car. I do not want to be held responsible for thier mistake. More
by PizzaStation
Employees Worked With
Jimmy
May 15, 2012
After visiting 6 other mercedes dealerships i was refered to Bob Sinelli from a friend. Estate motors by far had the best offers. From the moment I sat down with Bob he would be the salesperson to find me th to Bob Sinelli from a friend. Estate motors by far had the best offers. From the moment I sat down with Bob he would be the salesperson to find me the right car at the right price. The process was simple and he figured out the best plan to keep my expenses down. I have already recommended friends and will continue to! Thanks again Bob and Jamie More
by Skkysthelimit
Employees Worked With
Bob Sinelli, Robert Cinelli
May 11, 2012
Whenever I need to bring my car in for service, Michael in the service department always takes good care of me. Michael's level of dedication toward delivering quality service and a positive customer expe in the service department always takes good care of me. Michael's level of dedication toward delivering quality service and a positive customer experience sets Estate Motors apart from other dealerships I've dealt with. More
by pelicanzero
Employees Worked With
Michael Andrade
