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Mercedes-Benz of Grapevine
Grapevine, TX
2,127 Reviews
When it comes to all things Mercedes-Benz, the world-class team at Mercedes-Benz of Grapevine stands ready to serve you. Our hand-selected inventory of Mercedes-Benz vehicles is second to none. Our Sales Experience Managers are here to help you find the vehicle that fits your lifestyle and our streamlined buying process allows you to work with your Sales Experience Manager throughout. There’s no back and forth with a manager over price and no introduction to a Finance Manager if you choose to purchase or lease a vehicle.
At Mercedes-Benz of Grapevine, you are at the center of everything we do and our mission is to provide you with an elevated purchase and ownership experience. Please stop by soon to experience our luxury amenities, world-class showroom and state-of-the-art service center. We are so excited to welcome you to Mercedes-Benz of Grapevine, an Avondale Dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 PM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 PM - 5:00 PM
Sunday Closed
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Showing 2,127 reviews
August 26, 2014
Outstanding experience purchasing from Charles and PPG Six months ago I purchased a CLA250 from Charles and it was a great experience. Charles was extremely patience with me and made himself available to m Six months ago I purchased a CLA250 from Charles and it was a great experience. Charles was extremely patience with me and made himself available to my every question, regardless of the time. I had to wait for my car to arrive and Charles made sure he reached out to me everyday to update me on the status. I would definitely recommend Charles to anyone that is looking to buy at Park Place Grapevine!! More
by Wildavis2
Employees Worked With
August 25, 2014
Misrepresented - In a GREAT WAY! I had been searching for a 2008 Corvette on line and found "THE" car at Park Place Mercedes in Grapevine, TX. Being somewhat of a skeptic, I reviewed I had been searching for a 2008 Corvette on line and found "THE" car at Park Place Mercedes in Grapevine, TX. Being somewhat of a skeptic, I reviewed the photos, contacted the dealership via email on a Sunday and by that evening (although the dealership was closed) a great response back from Mr. Lance Jenkins. We discussed the car, and I agreed to a purchase price dependent upon my approval. Both my wife and I travelled to Grapevine a week later and was met at DFW by Lance and was transported to one of the most impressive dealerships I have ever been in. I had asked Lance if the car could be placed in a shaded location for me to review the car and must say I have never been so surprised to see that the car far exceeded my expectations by Lance and the photos on line. It truly had been misrepresented, the car was 1,000 times nicer than appeared on line. I highly recommend anyone to shop and purchase from the fine folks at Park Place Mercedes both new and used. Great job guys and can assure you that we will be back again. More
by clayconnor
Employees Worked With
Lance Jenkins
August 22, 2014
Awesome Purchasing a vehicle is one of my least most favorite things to do, but working with John Baskin made this an awesome experience. He was very knowledg Purchasing a vehicle is one of my least most favorite things to do, but working with John Baskin made this an awesome experience. He was very knowledgeable about the vehicle and had all the answers to any questions I had. Event hough I had to order my CLA he kept me inform as to when it was scheduled to arrive. I would differently recommend Park Place to friends and family. Thanks John. More
by Lynus
Employees Worked With
John Baskin
August 21, 2014
customer Kurtis walker is exceptional and an asset to this dealership. It was a pleasure doing business at this dealership because of Kurtis. We highly recomme Kurtis walker is exceptional and an asset to this dealership. It was a pleasure doing business at this dealership because of Kurtis. We highly recommend it for sales More
by thegymmckinney
Employees Worked With
Kurtis Walker
August 20, 2014
The place to buy your next Mercedes-Benz! I had a great experience at Park Place MB Grapevine. My primary contact was the Internet Sales Manager, Corey Bedford. He made the whole experience so I had a great experience at Park Place MB Grapevine. My primary contact was the Internet Sales Manager, Corey Bedford. He made the whole experience so easy. His warm personality makes everyone feel welcome and most importantly he takes special efforts to give you all that you ask for. I will definitely recommend him to anyone looking to buy a new car! More
by sk28
Employees Worked With
Corey Bedford
August 16, 2014
Right at home! Very friendly and helpful throughout the journey, starting with the quick reply to my first email/query, to scheduling the test drive, and finally the Very friendly and helpful throughout the journey, starting with the quick reply to my first email/query, to scheduling the test drive, and finally the sale and post sale. Made me feel right at home. Thanks for the lovely experience! More
by nooralhamer
Employees Worked With
Steve Wickham
August 16, 2014
First Class Experience I worked with Corey over email. His quick response and desire to meet all my needs made it any easy decision to purchase from him. Corey made the ex I worked with Corey over email. His quick response and desire to meet all my needs made it any easy decision to purchase from him. Corey made the experience of buying a car so much easier compared to his competition. I will look to Corey for all my future cars. More
by Boswell74
Employees Worked With
Corey Bedford, Lance Oujesky
August 14, 2014
Stacie Esteban Excellent customer service from start to finish. They went above and beyond our highest expectations. This is our second purchase and will come back Excellent customer service from start to finish. They went above and beyond our highest expectations. This is our second purchase and will come back again. More
by sesteban
Employees Worked With
Darrin Cline and Bob LaPenna
August 10, 2014
First experience with Park Place Mercedes-Benz Grapevine From the moment we walked in the door we were made to feel welcome an although Doug was with another customer he introduced us to Rock and they both h From the moment we walked in the door we were made to feel welcome an although Doug was with another customer he introduced us to Rock and they both helped us pick out the right car for our needs and the whole buying process was like a symphony and everyone was there working together to make sure we had best experience. We have found a dealership for life. More
by rwjslee1999
August 07, 2014
great experience Mani was great to deal with. He was very patient and helpful thru the process. I was pretty specific as to what I wanted and when that vehicle showe Mani was great to deal with. He was very patient and helpful thru the process. I was pretty specific as to what I wanted and when that vehicle showed up he called immediately and within 24 hours I was driving my 2014 E350. A very easy and smooth transaction!! More
by mochulsky
Employees Worked With
Mario Pinney, Mani Yassan
