Mercedes-Benz of Grapevine

Darin Cline was very friendly and super easy and non-pushy to deal with from the moment we first called Park Place. I have had my Mercedes serviced at Park Place Dallas as well. They are my all tim non-pushy to deal with from the moment we first called Park Place. I have had my Mercedes serviced at Park Place Dallas as well. They are my all time favorite dealer for both service and sales! More

I enjoyed the purchase of my new car with Don at the Mercedes dealaership in Grapevine. Usually buying a care is not on the top of the list in enjoyable experiences. As experienced in the past. This w Mercedes dealaership in Grapevine. Usually buying a care is not on the top of the list in enjoyable experiences. As experienced in the past. This was no stress, no hassle, and no bull. Don was so vey informative on the car and did not feed me any bull. He did exactly what he told me and pulled no punches. I felt at ease with him and never felt any stress or pressure in purchasing the car. He is top of the line in my book! I also meet the new manager and he also was a genuine as Don. I love the dealership and will always purchase my vehicles from them in the future. Not only did I recieve service while at the dealership he called me days later to make sure I was happy with the purchase. I will recommend Don to all of my friends and family for the purchase of a new vehicle. THANK YOU DON!!!!!!!!!!! I LOVE MY CAR!!!!!!!!!!! Debra More

Lance Jenkins was great to work with! I was treated fairly and was not pressured. It was as if his only concern was for me to be completely satisfied with my purchase. Thanks Lance, for all your help fairly and was not pressured. It was as if his only concern was for me to be completely satisfied with my purchase. Thanks Lance, for all your help and for being patient with me. I look forward to working with you again soon! More

Doug Prince is an amazing sales person in that he made buying my dream car so effortless! He was very accommodating and informative, which was completely different from another Park Place I went to befor buying my dream car so effortless! He was very accommodating and informative, which was completely different from another Park Place I went to before Park Place in Grapevine. I shall definitely return to Doug and Park Place Grapevine for my future car purchases. More

Park Place Mercedes Midcities has been my dealership of choice for 6 years. In this timeframe, I have worked with Marty Marshall to complete the purchase of 4 vehicles for my family. My experience is alw choice for 6 years. In this timeframe, I have worked with Marty Marshall to complete the purchase of 4 vehicles for my family. My experience is always professional and courteous. Park Place provides excellent service and my service advisor Debbie is great. The process to have my vehicles serviced is always quick and efficient thanks to loaner cars and a comfortable waiting area when the need arises. An you have to love the complimentary car wash service. I have no doubt that I will return to Park Place and certainly to work with Marty again for my future needs. Thanks Tommy More

This was like purchasing a car for a good friend/family member. My 6th Mercedes Benz is this was by far the best buying experience. member. My 6th Mercedes Benz is this was by far the best buying experience. More

I left most categories with a ratings above as "N/A" because I only spent 2 mins in the dealership and had a bad experience with the one of the salesmans and not the dealership as a whole. I had "N/A" because I only spent 2 mins in the dealership and had a bad experience with the one of the salesmans and not the dealership as a whole. I had Ron McBride as my salesman and he did an awful job as a salesman. I asked him about the CLA and he answered "We don't have any. We're all sold out" (though TWO other employees later confirmed that there were 2 available.) I kept probing to ask if there was a demo available and he responded "No, don't even have that". I told him that I was informed that all dealerships had one available and he responded with "Not everything you hear is the truth". I asked him a few questions and basically got very short replies. I was shocked because he made no sales attempt what so ever! Also, he didn't even bother to ask me for my name or number to call me back. He did the very bare minimum! I saw that there were some great comments on him in previous posts, but I HIGHLY doubt those are legit. More

Grapevine Park Place and Darryl Muldrow were both amazing to work with! They were more than honest and fair. Darryl was a zero pressure salesman- he made it very clear he just wanted me to be happy with my to work with! They were more than honest and fair. Darryl was a zero pressure salesman- he made it very clear he just wanted me to be happy with my purchase. This was my first new car purchase and they were incredibly helpful and patient with me. I believe I got a very fair price on my car. I had visited several other Mercedes dealerships in town ( including one 2 miles from my house rather than the Grapevine locations 30 miles away) and Grapevine Park Place was the winner- well worth the drive. They gave me a much better price than I was quoted from the other dealerships and were much more friendly and transparent. I will be back to buy my next car from Darryl! More

Overall purchase experience was enjoyable. Informative sales staff, excellent guidance on features, options, available delivery times, color choices. Appreciative of the customer inquiries and helpful wi sales staff, excellent guidance on features, options, available delivery times, color choices. Appreciative of the customer inquiries and helpful with the purchase process. No hurries, no pressures. My kind of purchase experience! Thanks. More

Our experience was perfect in every way. I found the vehicle I was interested in on the website. It was well-presented and very easy to navigate. I spoke to Steve Wickham, told him about my trade-in an vehicle I was interested in on the website. It was well-presented and very easy to navigate. I spoke to Steve Wickham, told him about my trade-in and we made a great deal, very quickly. We drove in from Midland, saw the vehicle in person and there were absolutely no surprises. Very easy transaction with Steve and with Mario. More