Mercedes-Benz of Grapevine

Top quality facility and top quality talent. Marco was Awesome! He was very professional, kind, patient and transparent - no hidden agendas! Marco was Awesome! He was very professional, kind, patient and transparent - no hidden agendas! More

Best Mercedes dealership in DFW because they have because they have Scott Najar. Thank you so much they have Scott Najar. Thank you so much More

Our car buying experience at Mercedes-Benz of Grapevine was, by far, the best we’ve ever had! Our sales rep, Basel Abbas, went above and beyond to ensure we got the car we really wanted. He was very friend was, by far, the best we’ve ever had! Our sales rep, Basel Abbas, went above and beyond to ensure we got the car we really wanted. He was very friendly, quick to respond, honest, and fair. We were buying from out-of-state, and he ensured that we had all of the information we needed. When we arrived to pick up the vehicle, he made us feel welcome and special, even though we were buying a used vehicle (not a Mercedes). He took time to visit with us, show us around the dealership, and ensure we were comfortable during our wait. I would highly recommend doing business with this dealership, and Mr. Abbas. I would also like to give a shout out to his assistant, Becca. She was helpful and quick to respond. More

Marco is easy going and easy to speak to. He made the difficult task of buying a car very enjoyable. He is what you think of when you think of a Mercedes salesperson. He made the difficult task of buying a car very enjoyable. He is what you think of when you think of a Mercedes salesperson. More

Marco is the best. His genuine care and professionalism are stellar. Can’t imagine buying a car from anyone else after our experience with him. Every step of the proces His genuine care and professionalism are stellar. Can’t imagine buying a car from anyone else after our experience with him. Every step of the process he made sure we got what we wanted/needed with everything from features to budget. He took all the time needed to answer every question, and once we had our car, to show us how every awesome feature worked. He has even followed up since the purchase to see how we like it and if we have any questions. Can’t recommend Mercedes of Grapevine and Marco Lopez too highly. They won’t disappoint! More

A wonderful buying experience with no pressure, lending options that met my budget and a cappuccino while I waited, taboot! options that met my budget and a cappuccino while I waited, taboot! More

The easiest car buying experience I’ve ever had. Marco responded to all emails and texts immediately and provided detailed explanations. Had the car ready to go when I visited for a test drive and a Marco responded to all emails and texts immediately and provided detailed explanations. Had the car ready to go when I visited for a test drive and a week later when purchasing the car everything was exactly as we had discussed over email. Could not be happier! More

Beaux was very helpful, professional and a great customer service representative for this dealership. He didn’t try to sell what he wants to but worked with us on what we wanted to buy. service representative for this dealership. He didn’t try to sell what he wants to but worked with us on what we wanted to buy. More

My recent experience with Avondale Mercedes in Grapevine was absolutely outstanding. The key was the superior service Basel Abbas provided throughout the purchase process. He explained every step of the veh was absolutely outstanding. The key was the superior service Basel Abbas provided throughout the purchase process. He explained every step of the vehicle purchase clearly, thoroughly, and patiently. And he delivered the kind of white glove service that made me feel as though I wasn’t simply another sale but a truly valued customer. I would highly recommend that you visit Mercedes Benz of Grapevine and ask for Basel if you should be in the market for a new luxury vehicle. More