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Mercedes-Benz of Grapevine
Grapevine, TX
2,129 Reviews
When it comes to all things Mercedes-Benz, the world-class team at Mercedes-Benz of Grapevine stands ready to serve you. Our hand-selected inventory of Mercedes-Benz vehicles is second to none. Our Sales Experience Managers are here to help you find the vehicle that fits your lifestyle and our streamlined buying process allows you to work with your Sales Experience Manager throughout. There’s no back and forth with a manager over price and no introduction to a Finance Manager if you choose to purchase or lease a vehicle.
At Mercedes-Benz of Grapevine, you are at the center of everything we do and our mission is to provide you with an elevated purchase and ownership experience. Please stop by soon to experience our luxury amenities, world-class showroom and state-of-the-art service center. We are so excited to welcome you to Mercedes-Benz of Grapevine, an Avondale Dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 PM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 PM - 5:00 PM
Sunday Closed
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Showing 2,129 reviews
November 21, 2022
David Canales and the Deliver ship in Grapevine were phenomenal, very friendly and attentive. Will definitely do business with them again. The delivery of our New GLC300 Coupe was pristine. David was phenomenal, very friendly and attentive. Will definitely do business with them again. The delivery of our New GLC300 Coupe was pristine. David was able to go over most of the features of the car with us, which was very much appreciated. More
by Bgsiberian
Employees Worked With
David Canales
November 08, 2022
Dealership was clean, staff was friendly, had great time creating my car with Bria. There was a delay due to Covid related backlogs and chip shortages but she kept me in the loop and responded to texts qui creating my car with Bria. There was a delay due to Covid related backlogs and chip shortages but she kept me in the loop and responded to texts quickly. Love the car! More
by BCam
Employees Worked With
Bria Harrison
November 07, 2022
My new car experience with Bria at MB of Grapevine was exceptional. I will return with my business in the future and recommend anyone in the market for a Mercedes, drop by. exceptional. I will return with my business in the future and recommend anyone in the market for a Mercedes, drop by. More
by Stephanieshkolnikov
Employees Worked With
Kevin Henochowicz, Bria Harrison
October 31, 2022
This is a follow up to my last review. The dealership has been very responsive so I can give them 5 stars. My car new Mercedes GLC 300 still has excessive road noise so I am going to insta The dealership has been very responsive so I can give them 5 stars. My car new Mercedes GLC 300 still has excessive road noise so I am going to install my own noise blocking insulation since it was not performed at the factory. More
by Wjjones
Employees Worked With
Dereck Penrod, David Canales
October 12, 2022
Henry was great to work with and I got the car I wanted on terms that worked for all parties. They were very busy when I came to sign the final paperwork and Henry even cleaned my car himself! You don’t fi on terms that worked for all parties. They were very busy when I came to sign the final paperwork and Henry even cleaned my car himself! You don’t find that level of customer service very often these days. More
by Robertshelton799
Employees Worked With
Henry Flores
October 08, 2022
Excellent communication without being pushy or overbearing. The process was simple and David was so friendly and his timing of reaching out was always perfect and not at all suffocating as some ca overbearing. The process was simple and David was so friendly and his timing of reaching out was always perfect and not at all suffocating as some car salespersons can be. The purchasing and finance process was also simple, straight forward and efficient. Highly recommend David and MB Grapevine! More
by AngelaD
Employees Worked With
David Canales
