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Mercedes-Benz of Grapevine
Grapevine, TX
2,129 Reviews
When it comes to all things Mercedes-Benz, the world-class team at Mercedes-Benz of Grapevine stands ready to serve you. Our hand-selected inventory of Mercedes-Benz vehicles is second to none. Our Sales Experience Managers are here to help you find the vehicle that fits your lifestyle and our streamlined buying process allows you to work with your Sales Experience Manager throughout. There’s no back and forth with a manager over price and no introduction to a Finance Manager if you choose to purchase or lease a vehicle.
At Mercedes-Benz of Grapevine, you are at the center of everything we do and our mission is to provide you with an elevated purchase and ownership experience. Please stop by soon to experience our luxury amenities, world-class showroom and state-of-the-art service center. We are so excited to welcome you to Mercedes-Benz of Grapevine, an Avondale Dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 PM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 PM - 5:00 PM
Sunday Closed
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Showing 2,129 reviews
September 21, 2022
Amazing service! Drextral Harris was so knowledgeable and helpful. Buying experience was easy and stress free. Drextral Harris was so knowledgeable and helpful. Buying experience was easy and stress free. More
by sflanery
Employees Worked With
September 20, 2022
Thank you Zack and Robert for making the buying experience so easy with world class treatment. Also kudos to Kevin in service and Raul in the body shop for their assistance. MB Grapevine is top not experience so easy with world class treatment. Also kudos to Kevin in service and Raul in the body shop for their assistance. MB Grapevine is top notch! More
by Cathy
September 18, 2022
Good salesman I like the several everything really good and I love my car very good and I love my car very good More
by Kim
September 15, 2022
Everyone at the car dealership was great. They did a fantastic job helping me with my car They did a fantastic job helping me with my car More
by Jimandkerrywalker
Employees Worked With
September 09, 2022
Sales associate was friendly, knowledgeable, and accessible throughout the purchase process. I look forward to a continued positive association with Robert Pickett. accessible throughout the purchase process. I look forward to a continued positive association with Robert Pickett. More
by jamesc8410
Employees Worked With
Robert Pickett
September 03, 2022
Brian was amazing. She is an expert, answered all of our questions, anticipated our needs, and make us feel comfortable and confident about our purchase. Was definitely She is an expert, answered all of our questions, anticipated our needs, and make us feel comfortable and confident about our purchase. Was definitely the Mercedes-Benz experience. Exceeded our expectations. More
by timcollins501
Employees Worked With
Bria Harrison
September 03, 2022
Very welcoming place. Professionalism was apparent from my arrival. David did a awesome job. Highly recommend. My my transaction go smoothly when I ran into a few obstacl Professionalism was apparent from my arrival. David did a awesome job. Highly recommend. My my transaction go smoothly when I ran into a few obstacles. More
by Bmoses77
Employees Worked With
David Canales
August 31, 2022
Probably the worst experience I've had with a service dept. I had an appointment at 9am and sat in my car in the service line for 40 min before any service assoc. acknowledged me. They had no idea what dept. I had an appointment at 9am and sat in my car in the service line for 40 min before any service assoc. acknowledged me. They had no idea what kind of coverage my car had (I bought it at this dealership) and they told me it would be another two hours just to look at the nail in my tire. They also have no loaners available unless you book six weeks out. I've had BMW's and Lesus' all with the best service the entire time I owned the car. If you want a Mercedes (and I do love the car), maybe try a different dealership. More
by krismammoser
Employees Worked With
Nobody told me their name in the service dept.
