Mercedes-Benz of Henderson
Henderson, NV
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Rich goes above and beyond in all areas. He truly makes me feel as a valued client and is consistent in doing so. And I also felt very comfortable working with Pete. That is a huge compliment for his posit me feel as a valued client and is consistent in doing so. And I also felt very comfortable working with Pete. That is a huge compliment for his position in financing. Thank you, Craig Turner More
Great experience Mr Mann was very patient with my wife and also sensitive to my needs that we did not have a lot of time to spend in the dealership. and also sensitive to my needs that we did not have a lot of time to spend in the dealership. More
The staff at Mercedes Benz of Henderson is very professional and easy to work with. They treat their customers as if they are family and like no other dealership I have been to. professional and easy to work with. They treat their customers as if they are family and like no other dealership I have been to. More
Drenna was very egar for our business. As soon as we walked in the door she was there to help us. She was friendly and good at explaining all the details. When we came in we were just looking and trying walked in the door she was there to help us. She was friendly and good at explaining all the details. When we came in we were just looking and trying to decide what our next car was going to be. Drenna found the car that would suite us a ML 350 and let us take a test drive. That was all it took we loved the car and Drenna's personality. Although now I wish I would have known more about the premium package 2 with the keyless-go and Logic system 7 surround-sound system. I love the Mercedes so far.... I would highly recommend Drenna. Pete was our finance guy. He was very friendly and also helped us in a timely manner as we had a concert to get to. I would highly recommend Pete also. I would buy another car from Mercedes-Benz of Henderson. More
Rich Woodford is an excellent salesman! We've bought 2 Sprinter vans from him in as many years and he always takes such good care of us. He's fabulous! Sprinter vans from him in as many years and he always takes such good care of us. He's fabulous! More
The salesman, Tom Judge, and all other persons that we dealt with were very friendly and helpful. When we first approached the dealership we were looking for a used SLK class vehicle. They even contacte dealt with were very friendly and helpful. When we first approached the dealership we were looking for a used SLK class vehicle. They even contacted another dealer that we had tried to deal with but had a very bad experience, but that car was gone. We communicated our preferences and they did their best to accomodate us that day. We went home to think about things and spending that amount of money. Tom kept in touch with us but did not pressure us. The turning point was when Tom sent us a postcard with a picture of the 2012 SLK that we had looked at before. We returned to the dealership on 9-17-2011 and drove that car while they looked at our trade in. We were going through the Costco Aoto program so there was no haggling on the price of the car but they did give us a fair trade in price for our car, a 1998 SLK 230. The dealership makes it very easy to purchase a vehicle from them, almost too easy. The finance manager, Pete Moneo, was also very helpful when we were being told about the extended warranties and other options for the new vehicle. We would recommend this dealership to any body that asks us. More
I contacted Ray Jimenez a couple weeks ago to inquire about trading in my Mercedes and purchasing another. I met with Ray Monday 8/2011 to get some ideas on numbers for my purchase and trade. It did no about trading in my Mercedes and purchasing another. I met with Ray Monday 8/2011 to get some ideas on numbers for my purchase and trade. It did not take me long with Ray to make my decision on my purchase and that night I drive home with my new Mercedes. This is my fourth Mercedes, although my first dealing with Ray. I cannot express how happy I have been with his help, professionalism and honesty. He has been there for me through every aspect of this transaction and I cannot express enough how much I appreciate it. I would highly recommend him to any friend or business associate and because of Ray I intend to continuing doing business with Mercedes Benz of Henderson. Thank you again Ray. Renee W Collier More
Brought my car in for servicing. Damage was done to the fender. Service manager did not care enough to have me bring the car in and evaluate the damage. Had it repaired elsewhere. fender. Service manager did not care enough to have me bring the car in and evaluate the damage. Had it repaired elsewhere. More
I love my new car. Ray,Jason & Pete were all great as well as both GM's. I am not an easy person to work with and they all kept their cool. I also love love, Dour Muray in service. He has taken GRE as well as both GM's. I am not an easy person to work with and they all kept their cool. I also love love, Dour Muray in service. He has taken GREAT care of us with our other two Mercedes. Looking forward to many years of service and New car purchases with you. Diane Goodwin More
It was a great experience.I will do it again if I have the opportunity. The agent who helped was very professional, informative and friendly. the opportunity. The agent who helped was very professional, informative and friendly. More