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Mercedes-Benz of Houston Greenway - Service Center

Houston, TX

4.6
652 Reviews

652 Reviews of Mercedes-Benz of Houston Greenway - Service Center

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June 10, 2025

I've been working with Chris P. at Greenway Mercedes dealership for many years now, and I can confidently say he is the most authentic and caring service consultant I’ve ever met. C More

by arwasallam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris P.
Report | Print
May 16, 2025

When servicing my car, they are always quick to provide loaner, as well as the service done on my car. Jacqueline, my service advisor, is always incredibly professional, kind and communicative, ensuring m More

by huskysoza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacqueline
Report | Print
May 20, 2025 -

Mercedes-Benz of Houston Greenway responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Mercedes-Benz of Houston Greenway. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

May 14, 2025

I love getting my car serviced at Mercedes greenway, they always take good care of me and make sure everything is to my liking. More

by Deniserr09
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael
Report | Print
May 17, 2025 -

Mercedes-Benz of Houston Greenway responded

Hello, thank you so much for the positive review! Feel free to stop by if you ever need any more help.

May 12, 2025

In my experience with the dealership all the staff are extremely helpful , professional and knowledgeable giving a stress free environment. More

by richard-staines
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason mendoza
Report | Print
May 16, 2025 -

Mercedes-Benz of Houston Greenway responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

April 22, 2025

I want to say I drive a hour just to get to this specific location, everytime I come I'm never disappointed. This time my service rep was Victor Albiter, I came in for a check engine light and had to leave i More

by obie.ridley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Albiter
Report | Print
Apr 25, 2025 -

Mercedes-Benz of Houston Greenway responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

November 11, 2024

MB Greenway always takes care of me and makes me feel like an important customer. I have full confidence in the service of my vehicle. Brigitt is a remarkable service advisor! More

by J Briley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brigitt
Report | Print
Nov 13, 2024 -

Mercedes-Benz of Houston Greenway responded

Hi Briley, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Houston Greenway! Please don't hesitate to reach out if there's anything additional we can do for you.

August 28, 2024

Rafael is always so helpful. She always provides me with useful information and answers all of my questions More

by Aaliyah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael Jones
Report | Print
Aug 29, 2024 -

Mercedes-Benz of Houston Greenway responded

Hi Aaliyah, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Mercedes-Benz of Houston Greenway. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

July 30, 2024

The Service Department is excellent and we love our service advisor Kevin Graves! He is very professional, extremely courteous, and goes beyond to make sure any service issues we have are handled corre More

by tlane2923
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Graves
Report | Print
Jul 31, 2024 -

Mercedes-Benz of Houston Greenway responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

July 29, 2024

Best Mercedes Benz dealership in Houston. I always service my car here! I would highly recommend!! More

by Birnbaumashley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
Report | Print
Aug 01, 2024 -

Mercedes-Benz of Houston Greenway responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at Mercedes-Benz of Houston Greenway. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

July 26, 2024

NICE TEAM, CLEAN THE OFFICE AND THE PEOPLE POLITE, EVERITHING GOOD, FOR MI I LIKE MERCEDES CAR, THANKS More

by ANISLEYY27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
ERNESTO
Report | Print
Jul 29, 2024 -

Mercedes-Benz of Houston Greenway responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

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