Mercedes-Benz of Houston Greenway - Service Center

Service representative was great! Had a flat tire. Tire was not in stock which was disappointing, so vehicle had to be left overnight. For a tire? Had a flat tire. Tire was not in stock which was disappointing, so vehicle had to be left overnight. For a tire? More

VERYY GOOD AND PROFESIONAL SERVICE, GOOD COMMUNICATION. STAYED ON TOP OF EVRYTHING AND JOB WAS DONE IN GOOD TIME. STAYED ON TOP OF EVRYTHING AND JOB WAS DONE IN GOOD TIME. More

Always a great experience. Brigitt Stewart is my advisor and she is always very knowledgeable. Brigitt Stewart is my advisor and she is always very knowledgeable. More

Service was very good. Everyone there was courteous and professional. I especially liked Rafael (a lady). She was very helpful and was very sweet. She did a good job of kee Everyone there was courteous and professional. I especially liked Rafael (a lady). She was very helpful and was very sweet. She did a good job of keeping me informed of the status of the work. I hope to get her as my attendant at my next scheduled service. More

Jacqueline my service advisor has great customer service. Left my vehicle for service and the loaner vehicle was great as well. Definitely a place worth coming to for service. But of course you’ll be putt Left my vehicle for service and the loaner vehicle was great as well. Definitely a place worth coming to for service. But of course you’ll be putting in your money for the worth of all your getting. Strongly recommend Mercedes and Jacqueline (advisor) who helped me. More

Great service as usual. The only problem is that every single time they get my beige carpets dirty with grease. This time I even left a trash bag covering the floor mats. T The only problem is that every single time they get my beige carpets dirty with grease. This time I even left a trash bag covering the floor mats. The bag was removed and they stepped with dirty shoes. This has happened in the last 4 services! Is it really that difficult to put a paper mat to protect it? More

Professional, informative, and was seen promptly. Also, they kept me updated throughout. Thank you again. Also, they kept me updated throughout. Thank you again. More

Loaner that I got was not a good vehicle. Dod not feel that I am driving Mercedes.I feel loaner services need better vehicles. Dod not feel that I am driving Mercedes.I feel loaner services need better vehicles. More

Excellent quality of service at Mercedes Benz of Greenway! can always count on is clear communication when dealing with my service advisor Jay Kohn Greenway! can always count on is clear communication when dealing with my service advisor Jay Kohn More

Service was performed in a timely manner and advisor was great at communicating costs and updates. great at communicating costs and updates. More