Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Mercedes-Benz of Houston Greenway - Service Center

Houston, TX

4.6
648 Reviews

648 Reviews of Mercedes-Benz of Houston Greenway - Service Center

Sort by
June 22, 2023

Great service, friendly and precise. Peter made sure to keep me informed along the process. More

by Charlie
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Peter
Report | Print
Jun 26, 2023 -

Mercedes-Benz of Houston Greenway responded

Hi Charlie, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

June 19, 2023

Thank you! Elena Franco for taking care of me and getting my vehicle in and out. I apricate your professionalism and always keeping me updated. Thank you again. More

by Aram ham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elena Franco
Report | Print
Jun 22, 2023 -

Mercedes-Benz of Houston Greenway responded

Hi Aram, we are very happy to have provided you with such a positive experience! Feel free to stop by if you ever need any more help.

June 19, 2023

Mercedes-Benz of Houston Greenway dealt quickly and efficiently with a recall issue about a potential defect. More

by jwilson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Kohn
Report | Print
Jun 22, 2023 -

Mercedes-Benz of Houston Greenway responded

We appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

June 19, 2023

They are always professional and helpful to take care of all my needs in a timely manner. More

by Nswray
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Palumbo
Report | Print
Jun 22, 2023 -

Mercedes-Benz of Houston Greenway responded

Hi, thank you for your kind words and this wonderful review! Feel free to reach out to us if you need anything. Have a wonderful day.

June 17, 2023

Prompt service. Jerry Jow - service rep- is always professional and transparent and well prepared for us. More

by martha.voss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Jow
Report | Print
Jun 20, 2023 -

Mercedes-Benz of Houston Greenway responded

Hi Martha, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 17, 2023

Efficiency. Always ready to accept my car at the appointed hour. Then, a full discussion about what needs to be done for my car. The service people have already More

by dgullberg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica, my advisor
Report | Print
Jun 20, 2023 -

Mercedes-Benz of Houston Greenway responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 15, 2023

I like it because they always have good actitud with the customers and very friendly. More

by rodriguezcelia77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jairo Pérez
Report | Print
Jun 19, 2023 -

Mercedes-Benz of Houston Greenway responded

Hello , our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

June 15, 2023

Service here is always great. On time pick up and my car was to clean which made me very happy More

by pchorley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Graves
Report | Print
Jun 20, 2023 -

Mercedes-Benz of Houston Greenway responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

June 14, 2023

The Service Advisor and Managers were extremely helpful in resolving the problems with my 2022 GLE 350 vehicle hood alignment and metallic wrap. More

by iolasimpson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jairo Perez and Service Managers
Report | Print
Jun 19, 2023 -

Mercedes-Benz of Houston Greenway responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust. Drive safe, and we'll see you on the road.

June 14, 2023

Professional and the best service in the US thanks to the outstanding customer service by Kevin Graves. More

by kirkkrist
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Graves
Report | Print
Jun 15, 2023 -

Mercedes-Benz of Houston Greenway responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

1
...
13
14
15
...
65