Mercedes-Benz of Houston Greenway - Service Center

Easy to make an appointment, swift service at drop-off, and appreciate the follow-up from my service rep throughout the time my car was there. You expect a certain level of service from Mercedes, yet it s and appreciate the follow-up from my service rep throughout the time my car was there. You expect a certain level of service from Mercedes, yet it still exceeded my expectations. More

Excellent customer service and great communicatin regarding servicing my vehicle. Peter was very informative and professional. regarding servicing my vehicle. Peter was very informative and professional. More

A perfect experience. In and out on time. Jessica is a jewel!!! Always a pleasure to find such friendly and knowledgeable people. In and out on time. Jessica is a jewel!!! Always a pleasure to find such friendly and knowledgeable people. More

Everything was great since the beginning till the end. Elena was really clear and kind Elena was really clear and kind More

From the time I drove into the service area I was treated with courtesy and efficiency. All the personnel know their job and worked together very smoothly. My service advisor is very well trained but also cl with courtesy and efficiency. All the personnel know their job and worked together very smoothly. My service advisor is very well trained but also clearly enjoys her job. She communicates very well and has a great smile. My car was done earlier than promised and the work, including the wash, was excellent. More

Very good service and kept me informative of service being done thank you see you soon being done thank you see you soon More

Quickly replaced a problematic auxiliary battery and returned the car clean and spotless. MB Greenway sets a high standard and is the ‘go to’ dealership in H-town. Well done Jairo Perez! returned the car clean and spotless. MB Greenway sets a high standard and is the ‘go to’ dealership in H-town. Well done Jairo Perez! More

I usually don’t leave reviews — but My advisor Brigitt was great! She was personable and answered all of my questions. She gave me a timeline on the service my vehicle needed and kindly guided me to where was great! She was personable and answered all of my questions. She gave me a timeline on the service my vehicle needed and kindly guided me to where I can obtain a loaner car or be complimentarily dropped off. I chose to be dropped off and was back home in no time. Service was efficient and I picked my car up the next day. I would recommend this dealership to anyone looking to receive great service and be treated like family. Be sure to check them out for your service needs! More

excellent dealer ship they have a lot of experinces and they epert and houstes and kindly they are good experts they epert and houstes and kindly they are good experts More

Good support but it took too much time to finish the service. communication was good service. communication was good More