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Mercedes-Benz of Houston Greenway - Service Center

Houston, TX

4.6
651 Reviews

651 Reviews of Mercedes-Benz of Houston Greenway - Service Center

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April 25, 2023

My service guy Jay K. always listens, follows up to keep my abreast and provides great service. The repairs were completed timely and I am glad I chose to return to Greenw More

by Juli M.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay K.
Apr 28, 2023 -

Mercedes-Benz of Houston Greenway responded

Hi Juli, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

April 24, 2023

Very professional and timely with their service also very courteous in breakdown of services and expensive More

by Kersheat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember
Apr 27, 2023 -

Mercedes-Benz of Houston Greenway responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

April 22, 2023

Always great service, response in time and courteous staff. The place is clean and staff is well trained More

by Dinorah Barnes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernesto
April 20, 2023

Great attention , profesional staff, on time on the service , it is worth to be treated in this place More

by Dafeguva
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernesto Gutierrez
Apr 27, 2023 -

Mercedes-Benz of Houston Greenway responded

Hi, it is great to read such wonderful comments about your recent experience with us! Feel free to stop by if you ever need any more help.

April 17, 2023

Fast service expensive. Surprised us wth the price. When i call i hot a different price than when it was done More

by lconcepcion10
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Elena
April 16, 2023

My Service Writer Michael Alf on top of everything. Made sure my service gone timely and professionally. More

by Airborne8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micheal Alf
Apr 27, 2023 -

Mercedes-Benz of Houston Greenway responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

April 14, 2023

I found them so reliable and friendly. Also they have a good shuttle and carwash service. More

by Farshad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ms. Jacqueline
Apr 28, 2023 -

Mercedes-Benz of Houston Greenway responded

Hi Farshad, we are pleased to hear you had such a positive experience with us. Feel free to stop by if you ever need any more help.

April 14, 2023

The service is the main reason I purchase Mercedes. Freeway is the best and takes care of all my needs More

by Leahvill2350
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Apr 28, 2023 -

Mercedes-Benz of Houston Greenway responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

April 12, 2023

I’ve owned vehicles from a few brands including a couple of luxury brands… MB by far and in specific Brigitt and the service department at MB Greenway are just SUPERIOR! They just don’t tell you things need More

by IvonneD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brigitt
Apr 26, 2023 -

Mercedes-Benz of Houston Greenway responded

Hi Ivonned, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 11, 2023

I Had a recall was given a loaner…service, ALL was great! ! Jay & all the staff were very efficient & helpful! More

by Judith Steelhammer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay
Apr 26, 2023 -

Mercedes-Benz of Houston Greenway responded

Hi Judith, it is great to read such wonderful comments about your recent experience with us! We always strive to provide personable and excellent customer service. Thank you again for the review!

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