Mercedes-Benz of Houston Greenway - Service Center

I just got my windshield wipers replaced by y'all, and I have to say, this was the worst job that has been done to my car. When I turn on the wipers, it was loud, squeaky and when it swipes to one side it’s have to say, this was the worst job that has been done to my car. When I turn on the wipers, it was loud, squeaky and when it swipes to one side it’s fine but when it comes back it’s not smooth like it use to be. I honestly believe that I didn’t even need to replace my windshield wipers because it was working just fine before, but the lady said it was a good idea and clearly she was wrong. It’s like she replaced my wipers with the worst ones she could find. I am very disappointed by whoever did this job. More

Nice employees great tech. They take care in their work. Plenty workers ready to help. They take care in their work. Plenty workers ready to help. More

Great customer service! Very time efficient.. Ernesto is the best.. Love green way location. No complaints Very time efficient.. Ernesto is the best.. Love green way location. No complaints More

GreenwayMB always does a great job! My service manager is very knowledgeable and customer oriented. The loaner vehicles are nice, and I’ve never had a rework or work quality with them. My service manager is very knowledgeable and customer oriented. The loaner vehicles are nice, and I’ve never had a rework or work quality with them. They treat me very well!! More

Paying top dollar but they weren’t even able to install new windshield wipers right new windshield wipers right More

Excellent servive experience. Glad I own a Mecerdes from Greenway Plaza Mercedes. Will recommend to all my friends and family. Glad I own a Mecerdes from Greenway Plaza Mercedes. Will recommend to all my friends and family. More

I purchased a used GLE 300d from another dealership but have had it serviced by by MB of Houston Greenway for the last three years. Finding a reliable service provider for a diesel isn't easy since they h have had it serviced by by MB of Houston Greenway for the last three years. Finding a reliable service provider for a diesel isn't easy since they have become a rare bird. Chris Palumbo is a great service advisor and has always taken care of every request I've had, no matter how ridiculously OCD it is. The service is thorough, timely and cost effective and I recommend both the dealership and Chris to anyone that needs MB service. More

Excellent communication from the service department. Jerry Jow was my service rep and was very professional. I will always come back to this dealership Jerry Jow was my service rep and was very professional. I will always come back to this dealership More

Nice dealership. Good service. Friendly. A little over priced but At least I know my car is in good hands. Good service. Friendly. A little over priced but At least I know my car is in good hands. More

On time, friendly, welcoming with a smile. They know why you are there, go over it with you and ask if anything else. Escort you inside or to loaner and you are on your way. They know why you are there, go over it with you and ask if anything else. Escort you inside or to loaner and you are on your way. More