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Mercedes-Benz of Houston Greenway - Service Center

Houston, TX

4.6
651 Reviews

651 Reviews of Mercedes-Benz of Houston Greenway - Service Center

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March 27, 2023

When I bought a Mercedes, I knew I loved my car but didn't really know what to expect after that. When I took my car in for service the first time, I was completely sold on coming back to Greenway for More

by ashleyc10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bridgitt
Mar 31, 2023 -

Mercedes-Benz of Houston Greenway responded

Hi, We appreciate your positive review about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 24, 2023

Exceptional customer representative: inclusive, competent, thorough, follows up promptly, knows autombles, and pleasant to deal with. Car came back looking new. More

by Mr C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Funes
Mar 29, 2023 -

Mercedes-Benz of Houston Greenway responded

Hi, Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 23, 2023

Greenway Mercedes service department has always been an amazing place to get my service done on my vehicle. They go out of their way to make sure everything is working properly on my SUV. I will always c More

by saenzalfred
Recommend Dealer
Yes
Employees Worked With
Jairo Perez
Mar 28, 2023 -

Mercedes-Benz of Houston Greenway responded

Hello Alfred, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 22, 2023

Knowledgable, excellent service. Service provider (Jerry Jow) was patient, attentive and helpful. Th e service manager also was very responsive and helpful. More

by Jacobusbellaire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Jow
Mar 26, 2023 -

Mercedes-Benz of Houston Greenway responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

March 19, 2023

Amazing Customer Service! Attention to detail when servicing my vehicle has been second to none. Dealership and service area are always clean and welcoming… More

by Chad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernesto
Mar 22, 2023 -

Mercedes-Benz of Houston Greenway responded

Hi Chad, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 18, 2023

Very attentive and was helpful, on the spot were able to schedule the work! Thanks to Kavin Graves, whom we knew since 30 years there! More

by Souadnassar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Graves
Mar 21, 2023 -

Mercedes-Benz of Houston Greenway responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

March 17, 2023

I have use the service since 2010, work is always don very fast ,an always well done. my service advisor Jay Kohn, is the greatest,Caint wait for my next service. More

by lagator1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Kohn
Mar 21, 2023 -

Mercedes-Benz of Houston Greenway responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 16, 2023

Excellent service; very professional and timely. Courteous service staff. Provided service updates via the internet. More

by Horst.Paul36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Mar 20, 2023 -

Mercedes-Benz of Houston Greenway responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Houston Greenway! Don't hesitate to call us if you ever need anything. Be safe on the road!

March 15, 2023

I purchased a used 580 GLE last year and it has been in for a repair and one recall. I have been impressed with the capability of the mechanics to get to the route of the issue. I feel very comfortable hav More

by Texas Buyer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Minh Thach
Mar 18, 2023 -

Mercedes-Benz of Houston Greenway responded

Hi Texas, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

March 14, 2023

I received very prompt and efficient service on a MB recall on my 2017 GLE 350. The car was ready within an hour as promised. More

by John Ablack
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ernesto Gutierrez
Mar 18, 2023 -

Mercedes-Benz of Houston Greenway responded

Thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

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