Mercedes-Benz of Houston Greenway - Service Center

Super professional and friendly attention from the lady who took care of me, however the waiting time is ridiculous for the insurance to authorize a simple wheel change since that guarantee package was bou who took care of me, however the waiting time is ridiculous for the insurance to authorize a simple wheel change since that guarantee package was bought More

Excellent service. No waiting time. Always open to problem solving. Clear information and good follow up. No waiting time. Always open to problem solving. Clear information and good follow up. More

I always receive amazing customer service That’s fast and informative…. Employees are alway kind and patient and informative…. Employees are alway kind and patient More

Very courteous, prompt and efficient service by Jasper at Mercedes Benz of Greenway Service Department (Houston, TX). Mercedes Benz of Greenway Service Department (Houston, TX). More

The ease in buying a car is fantastic- the service department especially because of Jay Kohn is even better. % stars all around. department especially because of Jay Kohn is even better. % stars all around. More

Close to home; service rep gives excellent service, good communicator, friendly, honest, keeps informed of status, advises me on repairs may be needed in the future communicator, friendly, honest, keeps informed of status, advises me on repairs may be needed in the future More

Hands down the best dealership! Took my car to get checked out and resolved my car issue. Took my car to get checked out and resolved my car issue. More

MB Greenway provides great service. I have bought my last two cars from there and intend buy the next ine there as well (electric.) I have bought my last two cars from there and intend buy the next ine there as well (electric.) More

Greenway hired Chris Palumbo-therefore the hire the best! He always listens therefore my devise with Greenway is superior to any other dealership I have encountered. A+++ He always listens therefore my devise with Greenway is superior to any other dealership I have encountered. A+++ More

The service staff is the best ! They communicated very well thru email and text throughout the whole service process. They sent me a video of recommended additional repairs and expl They communicated very well thru email and text throughout the whole service process. They sent me a video of recommended additional repairs and explained everything in laymen terms. My service rep Brigitt was outstanding! She asked me to text her when I was heading that way to pickup my car so she can pull and have the car ready for me on arrival. More